Fortinet FortiWiFi 50G-SFP FortiCare Elite Support, 5-Year (FC-10-WS50G-284-02-60)

SKU: FC-10-WS50G-284-02-60

Original price was: CAD$1,372.96.Current price is: CAD$1,107.22.

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FC-10-WS50G-284-02-60 is a 5-year FortiCare Elite Support subscription for the Fortinet FortiWiFi 50G-SFP, providing 24×7 phone support, 15-minute critical response, hardware replacement, and the Elite monitoring portal; worldwide electronic delivery.
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Product description

The FortiWiFi 50G-SFP combines SFP-based fiber WAN connectivity with built-in WiFi 6 in a compact desktop form factor, making it a practical choice for branches on fiber circuits where deploying a separate wireless access point is not warranted. FC-10-WS50G-284-02-60 covers 5 years of FortiCare Elite Support on that appliance, Fortinet’s highest-tier service subscription.

What FortiCare Elite Covers

A 5-year Elite contract for the FortiWiFi 50G-SFP includes:

  • 15-minute response SLA for critical-severity issues, 24 hours a day, 365 days a year
  • Direct 24×7 telephone access to Fortinet’s technical support team
  • Next-business-day hardware replacement under the standard RMA program
  • Eligibility to add Priority (next-day physical) RMA as a separate SKU
  • Full access to all FortiOS firmware releases, security advisories, and the Fortinet support portal
  • Extended LTS firmware branches and the FortiCare Elite monitoring portal

FortiCare Support Tier Comparison

Feature Essential Premium Elite
Critical-issue response 4 hours 2 hours 15 minutes
24×7 telephone support
Hardware replacement (RMA) Next business day Next business day Next business day
Priority RMA add-on eligible
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Chooses a 5-Year Term

A 5-year commitment is the right call when the FortiWiFi 50G-SFP is a long-term fixed installation. Locking in Elite coverage for the full device lifecycle avoids annual renewal overhead and rate exposure on future pricing. Finance teams often prefer a single multi-year line item over five sequential annual renewals, and MSPs managing multiple sites find that 5-year contracts simplify expiry tracking across a fleet.

Activation and Delivery

FC-10-WS50G-284-02-60 is a software subscription with no hardware component. After purchase, DataCenter360.ca delivers the Fortinet license key electronically within 0-1 business days. Registration goes through the Fortinet Support portal (support.fortinet.com) using the device’s serial number. The 5-year entitlement reflects immediately in the support portal after activation.

Elite vs. a Subscription Bundle

FortiCare Elite covers support and firmware access; it does not include FortiGuard inspection services such as IPS, web filtering, or antivirus. Full threat prevention requires a separate FortiGuard subscription or a bundle like UTP (FC-10-WS50G-950) or Enterprise (FC-10-WS50G-809). Both can run simultaneously. DataCenter360.ca can model the combined cost of Elite plus standalone FortiGuard services against a bundle approach for any given term length.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP operating in Canada. All licenses are sourced through Fortinet’s authorized channel and delivered electronically to customers worldwide. There is no minimum order size for license-only purchases, and same-day fulfillment is standard for orders placed during business hours.

What does FortiCare Elite Support include for the FortiWiFi 50G-SFP?

Elite is Fortinet’s top support tier. For the FortiWiFi 50G-SFP it provides: 24×7 phone support, 15-minute critical-issue response, next-business-day hardware replacement, eligibility for Priority RMA, all firmware and security update access, and the FortiCare Elite monitoring portal with extended LTS firmware tracks.

Does FC-10-WS50G-284-02-60 include FortiGuard threat services?

No. FortiCare Elite covers technical support, hardware replacement, and firmware access only. FortiGuard inspection services (IPS, web filtering, antivirus, application control) require a separate subscription or bundle. Both can be active on the same appliance at the same time.

Is this license available to customers outside Canada?

Yes. Software licenses carry no geographic restriction. DataCenter360.ca delivers keys electronically to customers in any country. The 5-year term makes this equally practical for single-site Canadian branches and multi-site international deployments.

What is the difference between FortiCare Premium and FortiCare Elite?

Premium responds to critical issues within 2 hours and does not include the Elite monitoring portal or extended LTS firmware tracks. Elite responds within 15 minutes and adds both. Both tiers include 24×7 phone support and next-business-day hardware replacement. Elite is the appropriate baseline when the appliance is the sole WAN and wireless gateway and uptime expectations are high.

Can I add Priority RMA on top of this Elite subscription?

Yes. FortiCare Elite makes you eligible to purchase Priority (next-day) hardware replacement as a separate add-on SKU. The standard Elite subscription uses next-business-day RMA. DataCenter360.ca can quote both together if faster hardware swap is a requirement.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G-SFP

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-WS50G-284-02-60

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