Fortinet FortiWiFi 70G 4-Hour Hardware Priority RMA Service, 5-Year (FC-10-FW70G-211-02-60)

SKU: FC-10-FW70G-211-02-60

Original price was: CAD$2,496.29.Current price is: CAD$1,991.72.

Save:20%You save CAD$353.72
FC-10-FW70G-211-02-60 provides 5-year 4-Hour Hardware Delivery Priority RMA for the FortiWiFi 70G — when hardware fails, a replacement unit ships and arrives on-site within 4 hours of an RMA case being opened. Your team handles installation. Worldwide e-delivery from a Fortinet Select Partner.
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Product description

Most branch deployments of the FortiWiFi 70G have at least one person on-site who can plug in a replacement unit. What they do not have is visibility into when that replacement will arrive. FC-10-FW70G-211-02-60 solves the timing problem: if the FortiWiFi 70G fails, a replacement is at the door within 4 hours. Five years of that response commitment, without annual renegotiation.

What the 4-Hour Hardware Delivery Service Provides

The -211- service code on a FortiWiFi 70G contract means that when a hardware failure occurs, Fortinet ships a replacement unit that arrives on-site within 4 hours of case initiation. This is an advanced replacement, meaning the new unit ships before the failed unit is returned. No engineer is dispatched with the hardware — the on-site team performs the swap. The 5-year term covers the full contract period without annual renewal cycles. This is the middle tier of Priority RMA for the FortiWiFi 70G: faster than next-calendar-day delivery (FC-10-FW70G-210), but without the onsite engineer included in the -212- service.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Is For

Retail locations, distributed branch offices, and any site where the FortiWiFi 70G is the primary network edge device, and downtime beyond a few hours is not acceptable. The 5-year version is best suited to FortiWiFi 70G units deployed in a long-term location: a store that is not moving, a branch that is not being consolidated, or infrastructure built for a multi-year lifecycle. If the device is in a temporary or transitional deployment, a 1-year (FC-10-FW70G-211-02-12) or 3-year (FC-10-FW70G-211-02-36) term fits better.

Activation and Delivery

FC-10-FW70G-211-02-60 is a software entitlement delivered electronically through DataCenter360.ca within 0 to 1 business days. Register it in the Fortinet Support Portal against the FortiWiFi 70G serial number to activate the 5-year Priority RMA coverage. The delivery address for a replacement unit is the site address registered in Fortinet’s system — keep it current, especially for locations that relocate after the contract is set up.

Comparing Hardware Delivery RMA Terms

The same 4-Hour Hardware Delivery service is available for the FortiWiFi 70G in 1-year (FC-10-FW70G-211-02-12) and 3-year (FC-10-FW70G-211-02-36) terms. Over a 5-year device lifecycle, buying one 5-year contract costs less per year and avoids the risk of coverage lapsing at a renewal that gets missed or delayed. If the requirement is the same but onsite labor is also needed, the -212- service (FC-10-FW70G-212-02-60) adds the engineer dispatch to the same 4-hour window.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner supplying the complete FortiWiFi 70G support catalog. If you are purchasing FC-10-FW70G-211-02-60 alongside a 5-year FortiCare Premium contract for a new deployment, we confirm the start dates are aligned so the coverage terms run concurrently. Electronic fulfillment keeps lead times short. Place the order and the license arrives within one business day.

Does FC-10-FW70G-211-02-60 include a Fortinet engineer coming to my site?
No. The -211- service covers the delivery of a replacement unit to your registered site address within 4 hours. Your on-site team performs the hardware swap. If you need a Fortinet-certified engineer to do the installation as part of the response, that is covered under the -212- service (FC-10-FW70G-212-02-60). The -211- option is appropriate when qualified hands are available on-site and the bottleneck is hardware delivery time, not installation labor.

What FortiCare level is required to use 4-Hour Hardware Delivery Priority RMA?
FC-10-FW70G-211-02-60 is an add-on to FortiCare Premium (FC-10-FW70G-247) or FortiCare Elite. FortiCare Premium must be active on the same device for Priority RMA to be invoked. FortiCare Essential does not qualify for Priority RMA add-ons.

Why choose a 5-year term instead of renewing annually?
Annual renewals create a risk window: if a renewal is missed or delayed, there is a period where Priority RMA coverage has lapsed and only the base FortiCare Premium replacement timeline applies. A 5-year term eliminates that gap and typically carries a lower per-year cost than five consecutive 1-year renewals. For a device that will be in service for 5 or more years, the 5-year contract is the more efficient option.

How is the site address registered for replacement delivery?
The delivery address is the site address associated with the device registration in the Fortinet Support Portal. When you register FC-10-FW70G-211-02-60 against your FortiWiFi 70G serial number, confirm that the site address on file is accurate and current. If the device moves to a different location after registration, update the site address in the Support Portal before an RMA event occurs.

Is the failed unit returned before or after the replacement ships?
This is an advanced replacement service: Fortinet ships the replacement unit before the failed unit is returned. After receiving the replacement, you are required to return the defective hardware to Fortinet under standard RMA terms. If retaining the defective unit is required for data governance purposes, a Secure RMA add-on (FC-10-FW70G-301) must also be in place — FC-10-FW70G-211-02-60 does not include that provision.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW70G-211-02-60

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