Fortinet FortiWiFi 70G 4-Hour Onsite Engineer Priority RMA, 1-Year (FC-10-FW70G-212-02-12)

SKU: FC-10-FW70G-212-02-12

Original price was: CAD$643.40.Current price is: CAD$518.87.

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FC-10-FW70G-212-02-12 is a 1-year 4-Hour Onsite Engineer Priority RMA for the FortiWiFi 70G — when hardware fails, Fortinet sends a certified engineer with a replacement unit to your site within 4 hours. Worldwide e-delivery from a Fortinet Select Partner.
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Product description

If the FortiWiFi 70G is going into a site where hardware swap capability is limited, FC-10-FW70G-212-02-12 provides the 1-year version of Fortinet’s most responsive RMA option: both a replacement unit and a certified engineer on-site within 4 hours. A 1-year term makes sense when a longer commitment would outlast the current hardware plan, or when evaluating whether onsite coverage is cost-effective before a multi-year renewal.

What 4-Hour Onsite Engineer Priority RMA Covers

The -212- service code on a FortiWiFi 70G contract means that when you initiate an RMA, Fortinet sends a certified engineer to your registered site location with a replacement unit. Both arrive within 4 hours. The engineer completes the hardware swap, powers on the replacement, and verifies it is operational. This is not a remote-hands arrangement — Fortinet’s own certified engineer handles the work. For a 1-year term, FC-10-FW70G-212-02-12 is the SKU; the coverage and response time are identical to the 3-year and 5-year versions of this service.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who This Is For

The 1-year term fits a few specific situations. Sites that are mid-cycle and need to align Priority RMA with an existing 1-year FortiCare Premium contract. Organizations that want to pilot onsite engineer coverage before committing to a 3 or 5-year term. Temporary deployments where the FortiWiFi 70G is in service for a defined period. In each case, the 1-year option provides the full -212- response level without locking in a longer commitment.

Activation and Delivery

FC-10-FW70G-212-02-12 is delivered electronically from DataCenter360.ca within 0 to 1 business days. After purchase, register the entitlement in the Fortinet Support Portal against your FortiWiFi 70G serial number. Coverage starts on the registration date. Verify that your site address qualifies for the 4-hour onsite window before purchasing — geographic coverage is not universal.

Other Terms for This Service

The same 4-Hour Onsite Engineer Priority RMA is available as FC-10-FW70G-212-02-36 (3-Year) and FC-10-FW70G-212-02-60 (5-Year). If this 1-year term confirms the service works for your site and team, renewing into a multi-year contract at expiry is the typical path. The 3-year term provides meaningful cost savings per year compared to three consecutive 1-year renewals.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with the full FortiWiFi 70G licensing portfolio available for immediate electronic delivery. If you are adding this Priority RMA alongside FortiCare Premium for the first time, we confirm the right start and end dates so the two contracts run concurrently. Orders are processed quickly, and the license is typically in your hands within one business day.

What is the difference between the 1-year and multi-year terms of FC-10-FW70G-212?
The service level — 4-Hour Onsite Engineer Priority RMA — is identical across the 1-year (02-12), 3-year (02-36), and 5-year (02-60) terms. The only difference is duration and total cost. The 1-year term has the highest per-year cost but the lowest upfront commitment. For sites with a clear hardware lifecycle plan of 3 or more years, a longer term saves money without any reduction in service level.

Can I add this service to a FortiWiFi 70G that already has FortiCare Essential?
No. Priority RMA (FC-10-FW70G-212-02-12) is an add-on to FortiCare Premium or FortiCare Elite only. FortiCare Essential does not include advanced replacement or telephone support, and Priority RMA cannot be stacked on top of it. You would need to upgrade to FortiCare Premium (FC-10-FW70G-247-02-12) first, then add the Priority RMA service.

Does the 4-hour clock start when I call, or when the case is logged?
The 4-hour response window typically starts when the RMA case is formally initiated and the site address is confirmed in Fortinet’s system. For specific SLA details, refer to the FortiCare Technical Support and RMA Services datasheet or contact Fortinet support directly.

What if my site is outside the 4-hour engineer coverage zone?
If onsite engineer coverage is not available at your site address, the -212- service cannot fulfill its response commitment. In that case, 4-Hour Hardware Delivery (FC-10-FW70G-211-02-12) may be available without the onsite engineer component, or Next-Day delivery (FC-10-FW70G-210-02-12) may apply. Confirm coverage by site address with Fortinet or DataCenter360.ca before purchasing any Priority RMA tier.

How do I register this service after purchase?
After DataCenter360.ca delivers the license electronically, log in to the Fortinet Support Portal at support.fortinet.com. Under “Register/Activate,” enter the license key and associate it with the FortiWiFi 70G serial number. The Priority RMA entitlement appears under the device’s contract list once registered. Keep the registration confirmation for your procurement records.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-70G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW70G-212-02-12

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