Original price was: CAD$318.95.CAD$257.22Current price is: CAD$257.22.
Authorized Partner for United States (US)When you put a FortiGate 71G in service at a branch or perimeter site, the question of support coverage comes up immediately. This 1-Year FortiCare Premium subscription activates full 24/7 Fortinet support for that appliance, starting from the registration date. For teams that operate on annual procurement cycles, or for new deployments where multi-year commitments aren’t yet approved, the 1-year term is the practical first step.
FortiCare Premium is Fortinet’s mid-tier support contract, sitting above Essential and below Elite. On a FortiGate 71G, this subscription gives you:
FortiCare Premium does not include FortiGuard security subscriptions (IPS, antivirus, web filtering). Those are delivered through UTP or Enterprise bundle SKUs.
Most buyers of this SKU fall into two groups. The first is IT teams that acquired the FortiGate 71G hardware-only and want to carry support separately from any security service contract. The second is organizations renewing after an expired contract, particularly if they manage FortiCare and FortiGuard renewals on different fiscal schedules.
Small branch offices with 20 to 60 seats are a common fit, where the 71G handles firewall, SD-WAN, and sometimes a FortiSwitch or two on FortiLink. Having telephone access to Fortinet at 2 a.m. on a critical issue is a different service level than filing a web ticket and waiting.
This is a virtual product. After your order processes, DataCenter360.ca delivers a Fortinet registration key or contract activation code electronically, generally within one business day. You register at support.fortinet.com, link the contract to your FortiGate 71G serial number, and coverage starts immediately. There is nothing to ship.
If your FortiGate 71G needs both support coverage and active FortiGuard threat feeds, a UTP or Enterprise bundle is more cost-effective than buying FortiCare Premium plus FortiGuard services individually. The bundles include FortiCare Premium as part of the package. This standalone SKU makes sense when the appliance is already running a valid FortiGuard bundle, or when you prefer to source hardware support and security services through separate contracts.
This product is FortiCare Premium. The table below shows how the three tiers compare for the FortiGate 71G series.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 2 hours (24/7) | 1 hour (24/7) |
| Telephone support (24/7) | — | ✓ | ✓ |
| Hardware replacement | Return-to-factory | Advance replacement | Advance replacement |
| Priority RMA add-on eligible | — | ✓ | Included |
| Firmware, tools & portal access | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
DataCenter360.ca is a Fortinet Select Partner and authorized MSSP. Annual FortiCare renewals and new contract activations are processed the same way: you order, we send the key, Fortinet’s portal does the rest. No minimums, no delays for quote approval. The 1-year term is available to order directly and ships electronically to any country.
FortiCare Premium provides 24/7 telephone access to Fortinet engineers, a two-hour response for critical issues, advance hardware replacement (next business day), access to firmware updates and the FortiCare portal, and eligibility to add a Priority RMA supplement. It does not include FortiGuard security services such as IPS signatures, web filtering, or antivirus.
Essential limits response to the next business day and provides web-only support with return-to-factory RMA. Premium doubles the response with a 24/7 two-hour SLA, adds telephone access, and includes advance hardware replacement. If uptime matters at your site, Premium is the appropriate baseline tier.
After your order processes, DataCenter360.ca sends a Fortinet contract or registration key electronically, typically within one business day. You register it at support.fortinet.com, link it to your FortiGate 71G serial number, and the coverage activates immediately. No physical media is shipped.
Yes. Fortinet allows renewal up to 90 days before the expiry date, which avoids coverage gaps. Renewing early also preserves your existing contract end date as the new start so you don’t lose any paid coverage. Contact DataCenter360.ca or re-order the 1-Year SKU (FC-10-GT71G-247-02-12) when your renewal window opens.
If your FortiGate 71G already has an active FortiGuard subscription (UTP or Enterprise bundle), you do not need a standalone FortiCare SKU as FortiCare Premium is included in those bundles. This product is for appliances running hardware-only with no active bundle, or for customers who want to manage support and security subscriptions separately. If you need FortiGuard services as well, compare the UTP (FG-71G UTP bundle) or Enterprise bundle — both include FortiCare Premium coverage.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-71G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-GT71G-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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