Fortinet FortiWiFi 71G FortiCare Premium Support, 3-Year (FC-10-FW71G-247-02-36)

SKU: FC-10-FW71G-247-02-36

Original price was: CAD$1,154.57.Current price is: CAD$931.10.

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The FC-10-FW71G-247-02-36 is a 3-Year FortiCare Premium support subscription for the FortiWiFi 71G — covering 24×7 telephone TAC, 1-hour critical response, and advanced hardware replacement for wireless-integrated branch sites worldwide.
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Product description

The FortiWiFi 71G combines a full-featured NGFW with an integrated 802.11ax access point in one compact desktop unit. Running it without support coverage is a calculated risk; running it with FortiCare Premium for three years means a bad day on the branch — a failed board, a firmware edge case, a blocking security incident — has a clear resolution path with telephone access and advanced replacement already in place.

What FortiCare Premium covers

This subscription is FortiCare Premium, the mid-tier Fortinet support contract. It runs for three years from the activation date and applies to the registered FortiWiFi 71G unit. The table below compares the three tiers so you can confirm Premium fits your site, or decide to step up to Elite.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs the 3-year term

A three-year contract is the standard match for a newly deployed FortiWiFi 71G. It aligns support expiry with a typical hardware refresh cycle, avoids the administrative overhead of annual renewals, and locks in your service rate for the coverage period. Teams managing distributed sites or office builds where the 71G will sit for several years consistently prefer multi-year terms for simplicity.

Activation and delivery

The license is delivered electronically, normally within 0 to 1 business days, to any country. You receive a Fortinet registration key and activate it through the FortiCare portal at support.fortinet.com, tying the contract to the device serial number. No physical shipment occurs; the subscription applies globally.

FortiCare Premium vs the full bundle

FortiCare Premium provides support and hardware coverage only — it does not activate FortiGuard threat intelligence, URL filtering, application control, or any security feed. If the FortiWiFi 71G is also running FortiGuard-dependent policies, the UTP and Enterprise subscription bundles include FortiCare Premium as a component alongside those services. Buying standalone Premium makes the most sense when FortiGuard is already licensed separately, when the hardware is on a secondary or passive role, or when only support renewal is required at contract end.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner authorized to sell FortiCare subscriptions across Canada and internationally. We process FortiWiFi 71G licenses directly and deliver registration keys the same business day in most cases. Questions about which FortiCare tier or term fits your deployment can be sent to our team before you order, and we confirm compatibility with the specific unit serial prior to sending the key.

Can I purchase this subscription for a FortiWiFi 71G already in service?
Yes. FortiCare renewals and new contracts can be applied to units already deployed. The 3-year term starts on the activation date, and Fortinet support confirms the coverage immediately once registered at support.fortinet.com.
Does this subscription ship to countries outside Canada?
Yes. FortiCare subscriptions are electronic and available worldwide. There is no geographic restriction on delivery; you receive the registration key by email and activate it through Fortinet’s portal from any country.
What is the difference between FortiCare Premium and Elite for the FortiWiFi 71G?
Premium gives you 1-hour critical response, 24×7 telephone TAC, and advanced hardware replacement. Elite adds a 15-minute response target, priority queue handling, and access to the Elite monitoring portal with extended LTS firmware support. For most branch deployments, Premium covers the requirements; Elite is typically reserved for revenue-critical infrastructure.
Does FortiCare Premium include FortiGuard threat intelligence services?
No. FortiCare Premium covers support and hardware logistics only. FortiGuard services (URL filtering, IPS, application control, antivirus, and the rest) are separate subscriptions or included in bundle tiers like UTP and Enterprise. If you need both, the bundle SKUs are the more cost-effective path.
How is hardware replacement handled under FortiCare Premium?
FortiCare Premium includes advanced replacement, meaning Fortinet ships the replacement unit before you return the failed hardware. Standard turnaround is next business day. You return the defective unit after the replacement arrives, keeping downtime to a minimum for branch sites.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW71G-247-02-36

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