Fortinet FortiWiFi 71G Upgrade FortiCare Premium to Elite, 1-Year (FC-10-FW71G-204-02-12)

SKU: FC-10-FW71G-204-02-12

Original price was: CAD$96.21.Current price is: CAD$90.19.

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FC-10-FW71G-204-02-12 upgrades an active FortiCare Premium subscription to Elite on the FortiWiFi 71G (FWF-71G-A) for 1 year, adding 15-minute P1 response and the Elite monitoring portal — worldwide electronic delivery.
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Product description

Piloting Elite-tier support before committing to a multi-year term makes sense for some environments. FC-10-FW71G-204-02-12 provides one year of the Premium-to-Elite upgrade on the FortiWiFi 71G: the 15-minute P1 response window and Elite monitoring portal, layered on top of an existing FortiCare Premium subscription for the FWF-71G-A.

What This Upgrade Adds

FC-10-FW71G-204-02-12 is an incremental upgrade, not a standalone subscription. When applied to an active Premium contract, the FWF-71G-A receives:

  • P1 response reduced from 1 hour (Premium) to 15 minutes (Elite)
  • Access to the Elite monitoring portal for proactive health and compliance reporting
  • Extended LTS firmware eligibility for the FWF-71G platform

All existing Premium entitlements — 24×7 telephone support, hardware RMA, firmware, and FortiCare portal access — remain active.

FortiCare Tier Comparison

The upgrade moves the FWF-71G-A from the Premium column to the Elite column for one year:

Support Feature Essential Premium Elite
Critical issue (P1) response Next business day 1 hour 15 minutes
Telephone support
Hardware replacement (RMA) Return & replace Return & replace Return & replace
Priority RMA add-on eligible
Firmware, tools & support portal
Extended LTS support & Elite monitoring portal

Prerequisite: Active FortiCare Premium Required

This SKU requires an active FortiCare Premium subscription on the FWF-71G-A serial number. FC-10-FW71G-204-02-12 is an upgrade to that contract, not a replacement. If FortiCare Premium is not already in place, the correct option is the standalone FC-10-FW71G-284-02-12.

Who Uses the 1-Year Upgrade Term

The 1-year term suits IT managers evaluating whether Elite-tier SLAs are worth the incremental cost for their FWF-71G-A deployment before renewing at a longer term. It also fits environments where an existing Premium subscription is up for annual renewal and Elite features are being added to the renewal package for the first time.

Activation and Delivery

DataCenter360.ca delivers the upgrade license electronically after order confirmation, typically within 0 to 1 business days. Activation uses the FortiCare portal with the FWF-71G-A serial number alongside the existing Premium contract. No physical shipment; worldwide delivery included.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorization to sell Fortinet subscriptions across Canada and internationally. FC-10-FW71G-204-02-12 processes entirely electronically, and the team can confirm your Premium subscription is eligible before purchase if there’s any question about compatibility.

Is FortiCare Premium required to use this upgrade?
Yes. FC-10-FW71G-204-02-12 is an upgrade from Premium to Elite and requires an active FortiCare Premium subscription on the same FWF-71G-A serial number. Without active Premium, the standalone Elite SKU FC-10-FW71G-284-02-12 is the correct choice.

What changes when the upgrade is applied?
The FWF-71G-A’s support SLA moves from 1-hour P1 response (Premium) to 15-minute P1 response (Elite). Additionally, the Elite monitoring portal and Extended LTS firmware eligibility are activated. Telephone support, RMA, firmware downloads, and portal tools remain available as before.

Can I renew or extend to a longer term after the 1-year upgrade?
Yes. At renewal, you can purchase the 3-year (FC-10-FW71G-204-02-36) or 5-year (FC-10-FW71G-204-02-60) upgrade SKU to continue Elite coverage. Both are available from DataCenter360.ca.

Is this subscription available to customers outside Canada?
Yes. FortiCare subscriptions are software licenses with no geographic delivery restriction. DataCenter360.ca ships activation keys electronically to customers worldwide through its Fortinet Select Partner authorization.

What FortiCare options are available if I want standalone Elite coverage instead of an upgrade?
If no Premium subscription is active, FC-10-FW71G-284-02-12 provides standalone 1-year FortiCare Elite without any prerequisite. It covers the full Elite tier from the start. DataCenter360.ca carries both the upgrade and standalone options for the FWF-71G.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-71G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW71G-204-02-12

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