Fortinet FortiWiFi 71G Next Calendar Day Priority RMA, 5-Year (FC-10-FW71G-210-02-60)

A five-year service window demands consistent hardware recovery terms from start to finish. The FortiWiFi 71G Next Calendar Day Delivery Priority RMA (FC-10-FW71G-210-02-60) fixes that coverage for the full period: if the unit fails at any point over the 5 years, Fortinet ships an advance replacement unit without waiting for the defective one to be returned first, targeting next-calendar-day arrival.

What the 5-Year Next Calendar Day Priority RMA Covers

This is a Priority RMA add-on for FortiCare Premium or Elite subscribers. Standard FortiCare RMA requires returning the failed unit before receiving a replacement, adding days to downtime. This add-on changes the process: Fortinet ships an advance replacement unit by the next calendar day after confirming the hardware fault. Over a 5-year deployment, the SLA stays locked in without mid-contract renewals.

Who This Service Is For

Organizations running FortiWiFi 71G units across branch locations on a 5-year refresh cycle. The FortiWiFi 71G handles both NGFW inspection and integrated Wi-Fi 6 (802.11ax) in a single chassis — a hardware outage eliminates both security and wireless connectivity simultaneously. Teams that include hardware recovery commitments in IT governance, uptime agreements, or branch operations playbooks benefit from locking in the same SLA for the full lifecycle rather than managing periodic renewals.

Activation and Delivery

Electronic delivery in 0–1 business days after purchase. Register the license in the FortiCare Support Portal against the FortiWiFi 71G serial number. Coverage starts on the activation date and runs for 60 months. When a hardware failure occurs, open a TAC case. Once TAC confirms the fault, Fortinet dispatches the advance replacement unit for next-calendar-day delivery.

FortiCare Support Tiers at a Glance

The Next Calendar Day Priority RMA is available as an add-on to FortiCare Premium and Elite. The table below shows how RMA and support capabilities vary by tier.

This Add-On Versus a FortiWiFi 71G Subscription Bundle

This service covers hardware replacement logistics only. For organizations that also need FortiGuard security services — IPS, antivirus, URL filtering, sandboxing — a FortiWiFi 71G UTP or Enterprise subscription bundle covers both FortiGuard feeds and FortiCare Premium in one term. The Priority RMA can be added on top of an active bundle subscription. Evaluate whether bundle plus this add-on or standalone services better match the security posture of each site.

Buying from DataCenter360.ca

Ordering through DataCenter360.ca means purchasing from a Fortinet Select Partner with direct access to Fortinet’s licensing system. The 5-year SKU (FC-10-FW71G-210-02-60) is available for immediate electronic delivery. We confirm the registered SKU and assist with FortiCare Portal registration so coverage starts without delay.