Fortinet FortiWiFi 50G FortiCare Essential, 3-Year (FC-10-FW50G-314-02-36)

SKU: FC-10-FW50G-314-02-36

Original price was: CAD$466.02.Current price is: CAD$375.83.

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Fortinet FortiWiFi 50G FortiCare Essential 3-Year (FC-10-FW50G-314-02-36) covers three years of entry-level FortiCare support for the FWF-50G — firmware updates, business-hours technical assistance, and standard hardware RMA for compact WiFi 6 security deployments.
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Product description

Three-year hardware refresh cycles are common for branch office appliances like the FortiWiFi 50G. Aligning the FortiCare contract to that cycle with a 3-year Essential subscription (FC-10-FW50G-314-02-36) means firmware access and support coverage last the full planned lifetime of the unit, with no annual renewal to manage mid-cycle. The FWF-50G stays on current FortiOS for three years without interruption.

What FortiCare Essential Covers

This subscription places the FWF-50G on Fortinet’s Essential support tier for thirty-six months. The comparison table below covers Essential, Premium, and Elite:

Feature Essential Premium Elite
Critical-issue (P1) response Next business day 1 hour 1 hour
Technical support hours Business hours 24×7 24×7
Hardware replacement (RMA) Standard Advanced ship Advanced ship
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

For three years, Essential provides full access to Fortinet’s FortiOS releases for the FWF-50G (including integrated WiFi 6 firmware updates), FortiCare portal tools, and business-hours TAC. It does not include 24×7 support, a 1-hour P1 SLA, or advance-ship RMA. Branch offices managed during business hours, with a brief acceptable RMA window, typically find the Essential tier covers their actual needs.

Who Needs This

IT administrators deploying the FortiWiFi 50G at small branch locations on a three-year hardware plan often prefer a single 3-year contract over annual renewals. The FWF-50G handles both security gateway and WiFi 6 access point functions in one unit, keeping the deployment lean — Essential support keeps that unit patched and backed throughout the lifecycle without adding overhead to the procurement calendar.

The 3-year term is also a natural match when the hardware warranty and support contract align to the same end date, simplifying end-of-life planning for the whole site stack.

Activation and Delivery

FC-10-FW50G-314-02-36 is delivered as a subscription license key via email within 0–1 business days of order confirmation from DataCenter360.ca. Log into the FortiCare portal, register the code against the FWF-50G serial number, and the three-year Essential term starts from that date. No hardware ships with this order.

Essential vs a Full-Bundle Subscription

FortiCare Essential covers support access only and does not activate FortiGuard security services — IPS, AntiVirus, Web Filtering, and Application Control are separate products. Branch sites that need security content alongside support may find Fortinet’s 3-year UTP or Enterprise bundle (e.g. FC-10-FW50G-950-02-36 for UTP) a better fit: bundles include FortiCare Premium and the FortiGuard suite in a single purchase. If security content is already in place under a separate subscription, Essential keeps the support entitlement active at the lowest available cost.

Buying from DataCenter360.ca

DataCenter360.ca fulfills Fortinet subscription licenses for businesses in Canada and internationally as an authorized Fortinet Select Partner. FC-10-FW50G-314-02-36 is delivered electronically — the activation key arrives by email within one business day and registers directly in the FortiCare portal to start three years of Essential coverage on the FortiWiFi 50G.

What does FortiCare Essential 3-Year cover for the FortiWiFi 50G?
The subscription provides firmware access (FortiOS and WiFi 6 radio firmware bundled in Fortinet’s releases), FortiCare portal and tools access, business-hours technical support, and standard hardware RMA for thirty-six months. FortiGuard security content and 24×7 TAC are not included in the Essential tier. The term begins when the code is registered in the FortiCare portal.
Does the 3-year term auto-renew?
No. Fortinet FortiCare subscriptions do not auto-renew. When the three-year term ends, coverage lapses unless renewed by purchasing a new subscription and registering it before expiry. DataCenter360.ca can assist with renewal reminders and placing the renewal order ahead of the end date to avoid coverage gaps.
Can this be applied to a FortiWiFi 50G that is currently out of FortiCare coverage?
Yes. FC-10-FW50G-314-02-36 can be registered on an FWF-50G with lapsed or no FortiCare to restore Essential coverage. Note that Fortinet may charge a reinstatement fee for units that have been without support for an extended period. Contact Fortinet or DataCenter360.ca to confirm reinstatement terms before purchasing if the unit has been uncovered for more than 90 days.
What is the difference between this SKU and a UTP or Enterprise bundle?
This SKU provides FortiCare Essential support only — TAC, RMA, and firmware. A UTP bundle (FC-10-FW50G-950-02-36) includes FortiCare Premium plus FortiGuard content services (IPS, AntiVirus, Web Filtering, Application Control, and others) in a single subscription. If you need security content, the bundle is typically more cost-effective than combining Essential with separate FortiGuard services.
Does FortiCare support WiFi-specific issues on the FWF-50G?
Yes. FortiCare TAC supports the full FWF-50G platform, including its integrated WiFi 6 radio, through all tiers including Essential. If you encounter an issue with the wireless interface, AP configuration, radio performance, or related firmware behavior, the TAC case system handles it. WiFi support is not separated from general firewall support for integrated appliances like the FortiWiFi 50G.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiWiFi-50G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-FW50G-314-02-36

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