Original price was: CAD$207.12.CAD$167.04Current price is: CAD$167.04.
Authorized Partner for United States (US)A new FortiWiFi 50G ships with a 90-day warranty by default. After those 90 days, TAC access, firmware updates, and FortiCare portal support depend entirely on an active contract. The FortiWiFi 50G FortiCare Premium 1-Year (FC-10-FW50G-247-02-12) keeps Fortinet’s technical team available for the first full year after deployment, or renews coverage on a unit already in service.
FortiCare Premium is one step above Essential. It adds 24/7 telephone access to Fortinet’s Technical Assistance Center, a 4-hour response SLA for P1 and P2 critical cases, and advance hardware replacement (Fortinet ships a replacement unit before you return the failed one). Firmware updates, the FortiCare portal, and licensed feature access are included at all tiers.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4-hour | 15-minute |
| 24/7 telephone support | — | ✓ | ✓ |
| Advance hardware replacement | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This product is FortiCare Premium. Essential suits environments where next-day response is acceptable. Elite adds a 15-minute P1 SLA and the extended long-term support portal for FortiGate and FortiWiFi platforms where that level of commitment is required.
FortiWiFi 50G units protect small branch offices, retail locations, and SMB environments where a single administrator manages multiple responsibilities. For those environments, Premium’s phone line is the key differentiator: when the firewall stops passing traffic and the issue needs immediate escalation, waiting on a ticket queue is not viable. A 1-year term works well for organizations in a first-year evaluation, matching a fiscal-year budget, or renewing after a short coverage gap.
This is a software subscription with no physical shipment. After purchase, DataCenter360.ca delivers an activation key electronically within 0–1 business days. Register the key in the FortiCare portal at support.fortinet.com against your appliance’s serial number. Coverage starts on the activation date. The license is applied to one specific unit; if you are renewing, confirm the serial number before activating.
Stock for all FortiWiFi 50G FortiCare terms is maintained year-round. DataCenter360.ca is a Fortinet Select Partner and MSSP, authorized to sell and activate FortiCare subscriptions for customers in Canada and internationally. Every order includes an official Fortinet activation key. If you need to cover multiple units or want to confirm coverage dates before ordering, reach out before placing the order.
The FC-10-FW50G- prefix applies to the core FortiWiFi 50G platform. During registration, Fortinet validates the key against the appliance serial number. If you have a regional variant, confirm the hardware model matches before activating. Contact DataCenter360.ca if you need help matching the SKU to your unit.
FortiCare Premium covers technical support and hardware replacement only. UTP and Enterprise bundle subscriptions add FortiGuard threat intelligence services (IPS signatures, antivirus, web filtering, application control, and more) on top of FortiCare. If your FortiWiFi 50G already has an active UTP or Enterprise bundle, standalone FortiCare Premium is not required as the bundle includes it.
Yes. Fortinet supports contract stacking: activate the new key before your current term expires and coverage extends from the existing expiry date, not the activation date. You can stack up to 3 years in advance. This makes it safe to order ahead and lock in pricing.
If your FortiWiFi 50G fails, Fortinet ships a replacement unit before you return the defective hardware, so your site is not waiting for a return shipment to clear first. Standard advance replacement arrives within 1–2 business days. For faster options (same or next business day), the Priority RMA add-on (FC-10-FW50G-210-02-12) requires an active FortiCare Premium contract.
Yes. FortiCare is a software subscription with no hardware export controls on the license itself. DataCenter360.ca delivers activation keys electronically to any country. The subscription activates against the hardware serial number regardless of where the appliance is deployed.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-50G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW50G-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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