Fortinet FortiWiFi 51G FortiCare Essential, 3-Year (FC-10-FW51G-314-02-36)

Three years of FortiCare Essential covers the FortiWiFi 51G through a substantial portion of its typical deployment life. FC-10-FW51G-314-02-36 is that three-year block at the Essential tier: entry-level FortiCare for a single FortiWiFi 51G, covering firmware access, web-portal support, and return-and-replace hardware coverage. No hardware, no FortiGuard subscriptions, just the support contract delivered electronically.

What FortiCare Essential covers

Essential is Fortinet’s baseline support entitlement. You get access to FortiOS firmware updates and security patches for the registered unit, web-based technical assistance through the Fortinet support portal, the FortiCare asset management portal for tracking contracts and device registrations, and return-and-replace RMA if the hardware fails outside its warranty. Critical-issue response time is next business day. Telephone support and advanced hardware replacement are not included at this tier; those are Premium and Elite features.

FortiCare tiers at a glance

This contract is the Essential tier. The table shows what each level covers so you can confirm the fit, or choose a higher tier if faster response is required.

Who uses a 3-year Essential contract

The three-year block suits teams that bought FortiWiFi 51G hardware outright and want multi-year support without committing to a full bundle. It is a natural fit for small branch offices and SOHO deployments where the 51G handles everyday traffic, next-business-day support is acceptable if an issue comes up, and the site doesn’t justify the cost of Premium response times. Buying three years at once avoids the annual renewal task and is typically cheaper than stacking three 1-year contracts.

Activation and delivery

FC-10-FW51G-314-02-36 is a software entitlement delivered electronically to any country, normally within 0 to 1 business days. Register the contract key in the Fortinet FortiCare portal against the FortiWiFi 51G serial number and coverage starts right away. Nothing ships physically and no on-site work is required.

Essential vs Premium, or a full bundle

Three options if you want more coverage on this unit. FortiCare Premium (FC-10-FW51G-247-02-12 at 1-year) adds 24/7 telephone access, 1-hour critical-issue response, and advanced hardware replacement. If the 51G also needs active security subscriptions — IPS, application control, web filtering — the UTP bundle (FC-10-FW51G-950-02-12) or Enterprise bundle (FC-10-FW51G-809-02-12) packages FortiCare Premium alongside FortiGuard services in one annual SKU. For coverage without security subscriptions at the lowest support cost, Essential is the right choice.

Buying from DataCenter360.ca

DataCenter360.ca issues Fortinet contracts worldwide as an authorized Fortinet Select Partner. Orders for multi-year blocks like this one are delivered as a single contract key covering the full term, typically the same business day. Include your FortiWiFi 51G serial number with the order and we will confirm the contract registers correctly against the device before you count on coverage.