Original price was: CAD$643.40.CAD$518.87Current price is: CAD$518.87.
United States (US) Authorized DistributorFor FortiWiFi 51G deployments where downtime is measured in business cost per hour, FC-10-FW51G-212-02-12 provides one year of 4-Hour Hardware Delivery and On-Site Engineer Priority RMA. On a confirmed failure, Fortinet ships a replacement unit within 4 hours and dispatches a certified engineer to perform the physical swap — eliminating the need to source local on-site technical capacity under pressure.
The -212- add-on combines two capabilities: 4-hour hardware delivery to the site and on-site engineer dispatch. When a FortiWiFi 51G fails, Fortinet ships the replacement unit within 4 hours of confirming the failure. A Fortinet-certified engineer is also dispatched to the site to perform the physical replacement, verify connectivity, and confirm the unit is operational. This 1-year term provides multi-year coverage without annual renewal.
Organizations that cannot absorb extended network downtime and lack on-site technical staff to perform hardware replacement are the primary candidates for the -212- add-on. Branch offices without dedicated IT personnel, single-person IT environments, and critical sites in remote locations benefit most. Healthcare clinic networks, retail branch locations, and professional services firms where one IT person covers multiple sites are common use cases.
FC-10-FW51G-212-02-12 is an electronic license that delivers worldwide. After purchase, Fortinet issues a registration key that links the 4-Hour Hardware and On-Site Engineer coverage to the FortiWiFi 51G serial number in the Fortinet Support portal. Coverage begins on registration. This add-on requires an active FortiCare Premium or Elite base contract — FortiCare Essential does not qualify.
The -212- add-on is available only with FortiCare Premium or Elite. The table below compares RMA handling and support response across all three FortiCare tiers to clarify where Priority RMA eligibility begins.
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca carries the full FortiWiFi 51G service catalog, including 1-year, 3-year, and 5-year terms for the 4-Hour Hardware and On-Site Engineer add-on, as well as other Priority RMA and FortiCare SKUs for the same model. As a Fortinet Select Partner and MSSP, we are an authorized source. Orders confirm and deliver electronically the same business day.
On a confirmed failure, Fortinet ships a replacement FortiWiFi 51G unit within 4 hours and dispatches a certified engineer to perform the physical swap. You receive both the replacement hardware and on-site technical support — no separate sourcing of local IT resources required.
Yes. The -212- add-on requires an active FortiCare Premium or Elite contract. FortiCare Essential does not include Priority RMA eligibility.
The -211- add-on (4-Hour Hardware Delivery) ships a replacement unit within 4 hours but does not include on-site engineer dispatch. The -212- add-on includes both the 4-hour hardware delivery and dispatch of a certified engineer to perform the swap on-site.
Yes. FC-10-FW51G-212-02-12 is activated electronically through the Fortinet Support portal and applies globally, regardless of where the FortiWiFi 51G is deployed.
Yes. A 3-year term (FC-10-FW51G-212-02-36) and a 5-year term (FC-10-FW51G-212-02-60) are also available. DataCenter360.ca carries all term lengths for the FortiWiFi 51G 212 add-on.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiWiFi-51G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-10 to FG-100 |
| MPN | FC-10-FW51G-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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