Fortinet FortiAP-223E FortiCare Premium, 1-Year (FC-10-PE223-247-02-12)

SKU: FC-10-PE223-247-02-12

Original price was: CAD$34.22.Current price is: CAD$32.08.

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FortiAP-223E 1-year FortiCare Premium: 24×7 Fortinet TAC support, firmware updates, and next-business-day hardware replacement for a single 223E access point. E-delivered worldwide (FC-10-PE223-247-02-12).
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Product description

The FortiAP-223E runs 802.11ac Wave 2 wireless in environments where staff devices, guest connections, and networked equipment all share the same managed SSID. Keeping an active FortiCare contract on these deployments means firmware updates arrive on schedule and a failed unit has a clear replacement path. FC-10-PE223-247-02-12 is the 1-year FortiCare Premium contract for a single 223E access point.

What FortiCare Premium Covers

This contract provides 24×7 access to Fortinet TAC support by phone, email, and the FortiCare portal for the one-year term. Firmware updates and security patches are included, keeping the FortiAP-223E on a patched, supported software branch without any separate license step. For hardware issues, FortiCare Premium includes next-business-day replacement (NBD RMA): once TAC confirms the hardware fault, Fortinet ships a replacement unit the following business day.

Who Needs This

Branch offices, education facilities, retail locations, and any site running the 223E as part of an existing Fortinet wireless deployment. The most common purchase scenario is fleet support management: keeping all access points under active contract so that firmware rollout and incident response are consistent across every site. It is also required by many organizations as a policy baseline for any networked device.

Activation and Delivery

The contract key is delivered electronically to your order email address, typically within one business day. Register it in the FortiCare portal to the specific FortiAP-223E serial number, and coverage begins from that activation date. The 1-year term runs from activation, not from the purchase date.

FortiCare Tier Options for the 223E

This contract activates FortiCare Premium support for the FortiAP-223E. The table below compares the three FortiCare tiers for FortiAP devices:

Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
24×7 telephone support
Hardware RMA replacement
Priority RMA add-on eligibility
Firmware & portal access
Named TAM & proactive reviews
Extended LTS & monitoring portal FortiGate only

FortiCare Elite (FC-10-PE223-284-02-12) adds faster hardware response and a named TAM. The Upgrade to Elite (FC-10-PE223-204-02-12) steps an active Premium contract to Elite tier without starting a new contract. Both are available from DataCenter360.ca.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. FortiAP support contracts sourced here are genuine, channel-issued licenses registered to your unit’s serial number. Each FC-10-PE223-247-02-12 covers one FortiAP-223E. Electronic delivery to any country, no minimum order quantity, and order confirmation typically same day.

Is a FortiCare contract required to use the FortiAP-223E?
Not required for basic operation, but without an active contract you lose access to firmware updates and TAC support. Fortinet recommends keeping access points under active coverage to maintain a patched software baseline and access to bug fixes.

Does this contract include hardware replacement?
Yes. NBD RMA replacement is included under FortiCare Premium. Fortinet ships a replacement FortiAP-223E the next business day once TAC confirms the hardware fault via an open case.

Does this contract cover one 223E unit or multiple?
Each FC-10-PE223-247-02-12 is tied to one FortiAP-223E by serial number. For fleet deployments, purchase the same count as the number of 223E units requiring coverage.

Can I upgrade to FortiCare Elite after purchasing Premium?
Yes. FC-10-PE223-204-02-12 (Upgrade to Elite) is available at DataCenter360.ca and moves an active Premium contract to Elite tier, adding the four-hour critical hardware delivery SLA.

Is this license available to customers outside Canada?
Yes. FortiCare Premium is a worldwide e-delivery license. The activation key is emailed and the contract registers in the FortiCare portal globally, regardless of where the FortiAP-223E is installed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-223E

Product Type

Product Group

End of Order Date (EOO)

2025-10-23

Last Service Extension Date (LSED)

2029-10-23

End of Support Date (EOS)

2030-10-23

Product Family

FortiAP

MPN

FC-10-PE223-247-02-12

Customer ratings & reviews

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  1. Had a small doubt about compatibility and they helped me before ordering. No pressure, just straight advice. Order was processed the same day.