Fortinet FortiAP-234G 4-Hour Onsite Engineer Priority RMA, 3-Year (FC-10-P234G-212-02-36)

SKU: FC-10-P234G-212-02-36

Original price was: CAD$1,930.20.Current price is: CAD$1,556.62.

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FortiAP-234G 3 Year 4-Hour Hardware and Onsite Engineer  Priority RMA Service (Requires FortiCare Premium or FortiCare Elite)
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Product description

A three-year commitment to 4-Hour Hardware Delivery and Onsite Engineer Priority RMA matches the FortiAP-234G’s typical operational lifespan at a fixed site and eliminates annual renewal overhead at the most comprehensive Priority RMA tier. FC-10-P234G-212-02-36 provides three years of engineer-included on-site response, with replacement hardware and a Fortinet field engineer arriving within four hours of RMA case confirmation.

What This Service Covers

  • Replacement FortiAP-234G and Fortinet field engineer dispatched within 4 hours
  • Coverage 24×7 including weekends and public holidays
  • Engineer performs hardware installation at your site
  • 3-year subscription with no annual renewal step

Who Needs This

Sites that have standardized the -212- tier as the support model for their FortiAP-234G installations benefit most from the 3-year version. This applies to remote retail locations, distributed campuses, and environments where sending local IT for hardware swaps is either impractical or restricted by policy. The three-year term aligns with budget cycles and removes an annual procurement task for a high-priority service line.

Activation & Delivery

DataCenter360.ca delivers this license electronically. Register the license key in the Fortinet Support Portal against the FortiAP-234G serial number to activate coverage for three years. When a hardware failure is confirmed via RMA case, Fortinet dispatches the replacement unit and schedules a field engineer for on-site arrival within four hours.

FortiCare RMA Tier Comparison

Priority RMA is an add-on that requires FortiCare Premium or Elite active on the FortiAP-234G. The table below shows base support entitlements by tier before Priority RMA is applied:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Onsite Engineer vs. Self-Install Priority RMA Tiers

The -212- tier is the most complete Priority RMA option for the FortiAP-234G. The -210- tier covers next-calendar-day hardware delivery for self-installation. The -211- tier provides four-hour hardware delivery for self-installation. This -212- tier adds a Fortinet field engineer on-site within four hours alongside the replacement hardware. All require FortiCare Premium or Elite active on the unit.

Buying from DataCenter360.ca

Aligning the 3-year Priority RMA term with a 3-year FortiCare Premium contract simplifies renewal management for the FortiAP-234G support stack. DataCenter360.ca is a Fortinet Select Partner and handles electronic delivery of FC-10-P234G-212-02-36 alongside any other services needed for the same unit.

How does the -212- tier differ from the -211- tier?

The -211- tier delivers a replacement unit within four hours; your team installs it. The -212- tier delivers the same replacement hardware and sends a Fortinet field engineer to your site to handle the installation, within the same four-hour window. Choose -212- when local IT is unavailable.

Does the 3-year contract renew automatically?

No. Set a reminder before year three ends to purchase a renewal and re-register in the Fortinet Support Portal. DataCenter360.ca can assist with renewal at any time.

Are there geographic restrictions on the onsite engineer service?

Yes. Fortinet’s field engineer service is subject to regional availability. Confirm site coverage before purchasing, particularly for remote or non-major-market locations. Contact Fortinet Support or DataCenter360.ca for coverage verification.

What if coverage lapses between the end of year 3 and renewal?

If the contract lapses, Priority RMA coverage is suspended. Open standard RMA cases under your active FortiCare contract during the gap. Purchase a renewal as soon as possible to restore Priority RMA coverage.

Can the 3-year -212- contract be applied to a unit purchased elsewhere?

Yes, provided the FortiAP-234G is a genuine Fortinet unit with an active FortiCare Premium or Elite contract. Register the FC-10-P234G-212-02-36 license against the serial number in the Fortinet Support Portal as usual.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-234G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P234G-212-02-36

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