Fortinet FortiAP-23JF Next-Day Priority RMA, 1-Year (FC-10-P23JF-210-02-12)

SKU: FC-10-P23JF-210-02-12

Original price was: CAD$356.53.Current price is: CAD$287.52.

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FortiAP-23JF Next-Day Priority RMA, 1-Year (FC-10-P23JF-210-02-12): replacement AP delivered next calendar day including weekends. Requires FortiCare Premium or Elite. Worldwide e-delivery.
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Product description

When a FortiAP-23JF fails on a Friday evening or over a long weekend, standard business-day RMA means waiting until Monday or longer. The FC-10-P23JF-210-02-12 covers one year of Next Calendar Day Delivery Priority RMA for the FortiAP-23JF access point. Once Fortinet confirms the RMA case, a replacement unit ships immediately and arrives the next calendar day, weekends and public holidays included.

What This Service Covers

  • Replacement FortiAP-23JF unit delivered the next calendar day after Fortinet confirms the RMA case
  • Coverage on weekends and public holidays — not limited to business days
  • 1-Year subscription term, renewable at expiry
  • Add-on for FortiAP-23JF units covered by FortiCare Premium or Elite (Essential not eligible)

Who Needs This

Organizations with lean IT teams that can handle hardware installation themselves, but cannot afford to wait multiple business days for replacement hardware, get the best value from Next Calendar Day Priority RMA. It shifts the failure recovery window from several business days to overnight, without the added cost of the on-site engineer dispatch that the -212- tier includes. Common fits: office buildings with in-house IT, retail chains with regional technicians, and schools where network administrators are available on-site.

Activation & Delivery

This subscription is delivered electronically from DataCenter360.ca. Register the license key in the Fortinet Support Portal against the FortiAP-23JF serial number; coverage is active from the moment of registration. When hardware fails, open an RMA case with Fortinet Support. After confirmation, Fortinet ships the replacement unit for next-calendar-day arrival. No physical media is required for the license itself.

FortiCare RMA Tier Comparison

Priority RMA requires FortiCare Premium or Elite on the FortiAP. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

This Service vs. Higher RMA Tiers

The -210- Next Calendar Day service is the entry-level Priority RMA option. If your environment requires hardware on-site within four hours, the -211- tier (4-hour hardware delivery, no engineer) or -212- tier (4-hour hardware plus on-site engineer) offer faster response. Both are available for the FortiAP-23JF at DataCenter360.ca. If the 23JF does not yet have FortiCare Premium or Elite, that contract must be in place before this Priority RMA add-on can activate.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized reseller for organizations in Canada and worldwide. FC-10-P23JF-210-02-12 is in stock and fulfilled electronically within one business day. If you want to bundle this with FortiCare Premium for the 23JF in a single order, our team handles that directly. Contact us for quotes or net-30 invoicing.

What does “next calendar day” mean — does it include weekends?

Yes. Next calendar day means the day following Fortinet’s RMA case confirmation, including Saturdays, Sundays, and public holidays. This is the core advantage over standard business-day RMA, which would skip to Monday for a Friday evening failure.

Do I need FortiCare Premium or Elite already in place?

Yes. The FC-10-P23JF-210 services are add-ons that require an active FortiCare Premium or Elite contract on the same FortiAP-23JF unit. FortiCare Essential does not qualify. DataCenter360.ca carries FC-10-P23JF-247-02-12 if you need Premium coverage at the same time.

Does this service include an on-site engineer?

No. The -210- service delivers a replacement unit to your site next calendar day; your team handles installation. If you need Fortinet to send a field engineer as well, the -212- tier (4-Hour Onsite Engineer Priority RMA) is the appropriate upgrade.

How do I activate this license after purchase from DataCenter360.ca?

After receiving the electronic delivery from DataCenter360.ca, log into the Fortinet Support Portal at support.fortinet.com and register the license key against your FortiAP-23JF serial number. Coverage is active immediately upon registration.

Can I renew for a longer term or upgrade RMA tiers at renewal?

Yes. At expiry you can choose any available term (1, 3, or 5 years) and switch to the -211- or -212- tier if faster response becomes a priority. DataCenter360.ca can quote the upgrade options at renewal time.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JF

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JF-210-02-12

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