Fortinet FortiAP-23JF 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-P23JF-211-02-12)

SKU: FC-10-P23JF-211-02-12

Original price was: CAD$499.14.Current price is: CAD$402.54.

Save:19%You save CAD$67.74
FortiAP-23JF 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-P23JF-211-02-12): replacement AP couriered to site within 4 hours. Requires FortiCare Premium or Elite. Worldwide e-delivery.
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Product description

Four hours is a substantial improvement over next-calendar-day delivery when an access point goes offline at a critical time. The FC-10-P23JF-211-02-12 covers one year of 4-Hour Hardware Delivery Priority RMA for the FortiAP-23JF access point. Once Fortinet confirms the hardware failure, a replacement unit is couriered to your site and arrives within four hours — including weekends and public holidays. Your team handles the installation; no field engineer is included with this tier.

What This Service Covers

  • Replacement FortiAP-23JF unit delivered to your site within 4 hours of RMA case confirmation
  • Coverage on weekends and public holidays
  • 1-Year subscription term, renewable at expiry
  • Add-on for FortiAP-23JF units covered by FortiCare Premium or Elite (Essential not eligible)

Who Needs This

The -211- tier suits organizations that have on-site IT staff capable of swapping access point hardware, but cannot tolerate a next-calendar-day wait. Four-hour hardware courier is faster than standard Priority RMA (-210-) and less expensive than the -212- tier that adds a Fortinet field engineer. Common deployments: retail locations with a resident technician, schools or universities where network administrators are on-site, and multi-tenant office buildings with in-house IT support handling equipment installation.

Activation & Delivery

DataCenter360.ca delivers this license electronically. After purchase, register the key in the Fortinet Support Portal against the FortiAP-23JF serial number; coverage is active from that moment. When a hardware failure occurs, open an RMA case with Fortinet Support. Once confirmed, Fortinet dispatches a replacement unit via priority courier for four-hour on-site delivery. The license itself requires no physical media.

FortiCare RMA Tier Comparison

Priority RMA requires FortiCare Premium or Elite on the FortiAP. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

-211- vs. Other Priority RMA Tiers

The FortiAP-23JF has three Priority RMA tiers. The -210- (Next Calendar Day) is the entry tier. The -211- (this service) is faster: hardware arrives within four hours, but your team installs it. The -212- (4-Hour Hardware and Onsite Engineer) adds a Fortinet field engineer to the dispatch. All three require FortiCare Premium or Elite on the FortiAP-23JF unit, and all three are available at DataCenter360.ca.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized reseller. FC-10-P23JF-211-02-12 is in stock and delivered electronically within one business day of purchase. If you are purchasing this alongside a FortiCare Premium contract or need a formal quote for procurement, our team handles both in a single transaction. Contact us for net-30 terms or to discuss multi-unit pricing across several FortiAP-23JF deployments.

Does FC-10-P23JF-211-02-12 include an on-site engineer?

No. The -211- service delivers a replacement FortiAP-23JF unit within four hours via courier. Your team is responsible for installation. If you need Fortinet to send a field engineer as well, the -212- service is the appropriate tier.

Is FortiCare Premium or Elite required to use this service?

Yes. This Priority RMA is an add-on that requires an active FortiCare Premium or Elite contract on the same FortiAP-23JF unit. FortiCare Essential does not qualify. DataCenter360.ca carries FC-10-P23JF-247-02-12 if you need Premium coverage at the same time.

Does the 4-hour delivery window cover weekends and public holidays?

Yes. The -211- Priority RMA hardware delivery operates 24×7, including weekends and public holidays. The four-hour delivery window starts from the moment Fortinet confirms the RMA case, regardless of day or time.

How do I register this license after purchase?

Log into the Fortinet Support Portal (support.fortinet.com), navigate to Asset Management, and register the license key against your FortiAP-23JF serial number. Coverage activates immediately after registration. Save the activation confirmation for your support records.

What is the difference between -210-, -211-, and -212- Priority RMA for the FortiAP-23JF?

-210- delivers a replacement unit the next calendar day. -211- (this service) delivers within 4 hours, but your team installs it. -212- delivers within 4 hours and dispatches a Fortinet field engineer on-site. All three require FortiCare Premium or Elite on the FortiAP-23JF.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JF

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JF-211-02-12

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