Fortinet FortiAP-23JF 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-P23JF-211-02-36)

SKU: FC-10-P23JF-211-02-36

Original price was: CAD$1,497.43.Current price is: CAD$1,207.60.

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FortiAP-23JF 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-P23JF-211-02-36): replacement AP couriered to site within 4 hours. Requires FortiCare Premium or Elite. Worldwide e-delivery.
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Product description

Three years of 4-Hour Hardware Delivery Priority RMA removes annual renewal friction and gives IT teams a predictable support budget for the FortiAP-23JF. The FC-10-P23JF-211-02-36 means a replacement access point is couriered to your site within four hours of Fortinet confirming the RMA case, including weekends and public holidays. Your team handles installation; no field engineer is included, but the hardware arrives fast enough for most in-house technicians to restore service the same shift.

What This Service Covers

  • Replacement FortiAP-23JF unit delivered on site within 4 hours of RMA case confirmation
  • Coverage on weekends and public holidays, not limited to business days
  • 3-Year subscription term, avoiding two separate renewal cycles
  • Add-on for FortiAP-23JF units covered by FortiCare Premium or Elite (Essential not eligible)

Who Needs This

The -211- tier at 3 years works well for organizations that have made a multi-year deployment of FortiAP-23JF access points and want service continuity without year-over-year contract management. IT teams that can physically swap hardware but cannot wait overnight benefit from the four-hour delivery window. Retail chains, schools with resident network staff, and enterprise branch offices with on-site IT coverage are typical fits.

Activation & Delivery

DataCenter360.ca delivers this subscription electronically. After purchase, register the license key in the Fortinet Support Portal against the FortiAP-23JF serial number. Coverage activates from that point and runs for three continuous years. When a hardware failure occurs, open an RMA case with Fortinet Support; once confirmed, a replacement unit is dispatched via priority courier for four-hour on-site delivery. No physical media is required.

FortiCare RMA Tier Comparison

Priority RMA requires FortiCare Premium or Elite on the FortiAP. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

-211- vs. Other Priority RMA Tiers

The FortiAP-23JF has three Priority RMA tiers at DataCenter360.ca. The -210- (Next Calendar Day) is the entry tier. The -211- (this service) delivers the replacement unit within four hours, but your team installs it. The -212- (4-Hour Hardware and Onsite Engineer) adds a Fortinet field engineer to the dispatch alongside the hardware. All three require FortiCare Premium or Elite on the FortiAP-23JF.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The FC-10-P23JF-211-02-36 is in stock and ready to deliver electronically within one business day of purchase. A 3-year term means one transaction, one contract to track, and coverage that lasts through most of a wireless deployment lifecycle. Contact us if you need a formal quote, want to bundle this with FortiCare Premium, or are managing several FortiAP-23JF units across multiple sites.

Does FC-10-P23JF-211-02-36 include an on-site engineer?

No. The -211- service delivers a replacement FortiAP-23JF unit within four hours via courier. Installation is the responsibility of your on-site team. If you need Fortinet to dispatch a field engineer as well, the -212- service is the appropriate upgrade.

Is FortiCare Premium or Elite required?

Yes. Priority RMA is an add-on that requires an active FortiCare Premium or Elite contract on the same FortiAP-23JF unit. FortiCare Essential does not qualify. DataCenter360.ca carries the FortiCare Premium 1-year SKU for the FortiAP-23JF if you need to add it at the same time.

Does the 4-hour delivery window apply on weekends?

Yes. The -211- Priority RMA hardware delivery operates 24×7, including weekends and public holidays. The four-hour window starts from the moment Fortinet confirms the RMA case, regardless of the day or time of the failure.

How do I activate this license after purchase?

Log into the Fortinet Support Portal at support.fortinet.com, go to Asset Management, and register the license key against your FortiAP-23JF serial number. Coverage is active from the moment of registration. Keep the confirmation for your support records.

What is the difference between -210-, -211-, and -212- Priority RMA for the FortiAP-23JF?

The -210- tier delivers a replacement unit the next calendar day. The -211- (this service) delivers within 4 hours but your team installs it. The -212- delivers within 4 hours and dispatches a Fortinet field engineer on-site. All three require FortiCare Premium or Elite.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JF

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JF-211-02-36

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