Fortinet FortiAP-23JK FortiCare Elite Support 5-Year (FC-10-P23JK-284-02-60)

SKU: FC-10-P23JK-284-02-60

Original price was: CAD$828.58.Current price is: CAD$668.22.

Save:19%You save CAD$112.35
FC-10-P23JK-284-02-60 is the 5-year FortiCare Elite contract for the FortiAP-23JK-A: Fortinet’s highest FortiCare tier over a full five-year window, covering 24/7 TAC, firmware updates, hardware replacement, and extended firmware lifecycle. Delivered electronically worldwide.
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Product description

For access points that will stay in service for the long term, a 5-year FortiCare Elite contract provides Fortinet’s highest support tier without renewal events for the full five-year window. FC-10-P23JK-284-02-60 covers a single FAP-23JK-A for 60 months with 24/7 TAC, firmware updates, hardware replacement, extended firmware lifecycle, and priority escalation through Fortinet TAC: one contract, five years of top-tier coverage.

What FortiCare Elite covers at 5 years

Elite includes 24/7 TAC, firmware update entitlement, and hardware replacement as the base. The Elite tier adds extended firmware lifecycle support, which provides firmware updates and security patches for the AP beyond what standard FortiCare timelines allow. Priority escalation means TAC cases classified as critical receive elevated handling. Outbreak Detection notifications are included for the registered AP across the 5-year term. At 60 months, pricing and coverage terms are set at contract start, with no mid-term adjustments.

Who uses a 5-year Elite contract

Long-running facility deployments with strict support requirements use 5-year Elite contracts to simplify lifecycle management. A hospital, large hotel, campus building, or warehouse with multiple FortiAP-23JK-A units can align all contract expiry dates and plan a single renewal event five years out. Organizations with compliance requirements that mandate the highest available support tier across all network devices often apply Elite at 5 years to match the timeframe of infrastructure upgrade plans. Finance teams value the predictability: one contract amount, one expiry date, one renewal event per AP.

Activation and delivery

FC-10-P23JK-284-02-60 is delivered electronically worldwide within one business day of purchase. The registration code is applied in the FortiCare portal against the FAP-23JK-A serial number. The 5-year Elite coverage begins on registration, and the controller reflects the updated contract status shortly after. No physical shipment is required, and the process works for procurement workflows in any country.

Elite 5-year vs other options

FortiCare Premium at 5 years (FC-10-P23JK-247-02-60) provides a solid long-term support baseline at a lower contract cost. Elite at 5 years adds extended firmware lifecycle, priority escalation, and Outbreak Detection on top. The decision between the two depends on whether the deployment environment requires Elite-tier features or whether Premium features are sufficient. For organizations with a policy of uniform Elite coverage across all Fortinet devices, the 5-year term is the logical choice for new site builds.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare Elite contracts for the FortiAP-23JK-A from inventory, with electronic delivery. For multi-unit deployments requiring 5-year Elite coverage across multiple APs, DataCenter360.ca can handle the order and confirm delivery of all registration codes in a single transaction. Contact us with your access point count and site details to get started.

Can FC-10-P23JK-284-02-60 be purchased for a new FAP-23JK-A hardware order?

Yes. The 5-year Elite contract is available at initial hardware purchase or for an existing unregistered AP. There is no requirement to start with a shorter term or a lower tier. Registering Elite alongside the hardware ensures the AP is at the top support tier from day one of deployment.

What happens to the 5-year contract if the hardware is replaced midway through?

If Fortinet replaces the FAP-23JK-A hardware under the contract, the remaining Elite contract term transfers to the new unit’s serial number through the FortiCare portal. The 5-year term is tied to the contract, not the original hardware. FortiCare TAC can assist if the transfer requires manual steps.

Does FortiCare Elite 5-year include Outbreak Detection for the FortiAP-23JK-A?

Yes. Outbreak Detection notifications are part of the FortiCare Elite tier. For the FAP-23JK-A, this means Fortinet can proactively notify about significant security threats relevant to the device, giving you time to respond before a widespread impact. Notifications operate through the FortiCare portal and associated communication channels.

How does the 5-year Elite term compare in cost to annual renewals?

Multi-year contracts typically provide more predictable total costs than annual renewals, since renewal pricing can increase year over year with list price changes. A 5-year Elite contract locks in pricing at purchase, reducing exposure to price increases over the term. It also eliminates four separate renewal transactions over the 5-year period.

Can Priority RMA be added alongside a 5-year Elite contract?

Yes. Priority RMA (FC-10-P23JK-210-02-60) for next-calendar-day hardware delivery can be added alongside the 5-year Elite contract for the same FAP-23JK-A. The two contracts coexist on the same serial number registration: Elite covers TAC, firmware, and standard replacement, while the RMA contract commits to a specific hardware delivery timeline.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JK

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JK-284-02-60

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