Original price was: CAD$1,925.07.CAD$1,552.48Current price is: CAD$1,552.48.
Authorized Partner for United States (US)Not every wireless deployment has a resident IT team with time to manage a hardware swap under pressure. The FC-10-P241K-212-02-36 is the Priority RMA option for FortiAP-241K installations where a failed access point must be replaced quickly and a qualified engineer must physically handle the replacement — all within 4 hours of failure confirmation.
When a hardware failure is confirmed, Fortinet commits to deliver a replacement unit to your location within 4 hours and dispatch a certified field engineer to the site. This is the most comprehensive Priority RMA tier for the FortiAP-241K: faster than Next Calendar Day Delivery (210) and 4-Hour Hardware Delivery (211) options, it adds the on-site engineer so your team does not need to handle the swap alone. Coverage runs for 3 years from the contract registration date.
This Priority RMA service is an add-on that requires an active FortiCare Premium or FortiCare Elite contract on the same device. The table below shows how hardware replacement and response commitments compare across all three FortiCare tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Environments where wireless availability ties directly to operations — retail floors, warehouses, healthcare units, education campuses, and corporate offices — cannot wait days for a standard return-and-replace cycle. The 3-Year 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiAP-241K is built for teams that measure downtime in lost productivity rather than just inconvenience. It pairs naturally with FortiCare Premium’s 1-hour critical-issue response time or FortiCare Elite’s 15-minute SLA.
This is an electronic license delivered worldwide to any country. After purchase from DataCenter360.ca, Fortinet issues a contract registration key via email, typically within one business day. You register the key against the serial number of your FortiAP-241K in the Fortinet Support portal, where you can view coverage status and open RMA cases at any time. No physical media is shipped.
DataCenter360.ca is a Fortinet Select Partner and authorized MSSP serving organizations across Canada and worldwide. We stock FortiAP-241K hardware, FortiCare support contracts, and Priority RMA add-ons, and we can process your order the same business day. If you have questions about which RMA tier suits your deployment — Next Calendar Day (210), 4-Hour Hardware (211), or 4-Hour Hardware and Onsite (212) — reach out before ordering and we will help you choose the right coverage for your specific environment.
The FC-10-P241K-211-02-36 (4-Hour Hardware Delivery) sends a replacement unit to your location within 4 hours, but your team installs it. The FC-10-P241K-212-02-36 goes further: it includes a Fortinet-certified onsite engineer who physically performs the replacement swap alongside hardware delivery. The 212 tier is the right choice when your team is not available or qualified to handle the swap themselves.
Priority RMA covers hardware component failure under normal operating conditions. Accidental damage, physical abuse, or damage from improper installation is generally not covered. If the failure is determined to be outside of normal use, Fortinet support will advise on next steps. Always review the FortiCare terms and conditions before ordering.
Yes. Priority RMA (FC-10-P241K-212-02-36) is an add-on to an existing active FortiCare Premium or FortiCare Elite contract. You can purchase and register it after the FortiCare contract is already active, provided the contract has not expired and both start dates align appropriately.
Yes. The FC-10-P241K-212-02-36 is an electronic license delivered worldwide. DataCenter360.ca fulfills orders to any country and Fortinet emails the registration key after order processing, usually within one business day.
You register it in the Fortinet Support portal (support.fortinet.com) by entering the registration key against your FortiAP-241K serial number. Once registered, the priority RMA coverage is visible in your support dashboard, and you can open RMA cases directly from the portal when a hardware failure occurs.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-241K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P241K-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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