Fortinet FortiAP-241K 4-Hour Hardware and Onsite Engineer Priority RMA, 5-Year (FC-10-P241K-212-02-60)

SKU: FC-10-P241K-212-02-60

Original price was: CAD$3,208.46.Current price is: CAD$2,559.93.

Save:20%You save CAD$454.79
The FC-10-P241K-212-02-60 is a 5-Year 4-Hour Hardware and Onsite Engineer Priority RMA service for the FortiAP-241K, delivering both accelerated replacement hardware and a certified engineer to your site within 4 hours of a confirmed failure — requires an active FortiCare Premium or Elite contract on the same unit.
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Product description

Five years of priority hardware replacement and on-site engineering support — the FC-10-P241K-212-02-60 packages maximum FortiAP-241K RMA coverage into a single, long-term contract. Organizations that want the confidence of knowing any hardware failure will be resolved within 4 hours, with Fortinet handling the physical swap, choose the 212 five-year option.

What 4-Hour Hardware and Onsite Engineer Priority RMA Covers

A confirmed hardware failure on your FortiAP-241K triggers a 4-hour commitment: a replacement unit ships to your site and a Fortinet-certified field engineer arrives to handle the swap. This 5-year term means continuous priority coverage across the full expected life of the device, eliminating the annual renewal cycle and locking in the on-site response SLA through 2030 and beyond.

FortiCare Support Tiers and RMA Coverage Levels

This Priority RMA service is an add-on that requires an active FortiCare Premium or FortiCare Elite contract on the same device. The table below shows how hardware replacement and response commitments compare across all three FortiCare tiers.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs Priority RMA for the FortiAP-241K

Environments where wireless availability ties directly to operations — retail floors, warehouses, healthcare units, education campuses, and corporate offices — cannot wait days for a standard return-and-replace cycle. The 5-Year 4-Hour Hardware and Onsite Engineer Priority RMA for the FortiAP-241K is built for teams that measure downtime in lost productivity rather than just inconvenience. It pairs naturally with FortiCare Premium’s 1-hour critical-issue response time or FortiCare Elite’s 15-minute SLA.

Activation and Delivery

This is an electronic license delivered worldwide to any country. After purchase from DataCenter360.ca, Fortinet issues a contract registration key via email, typically within one business day. You register the key against the serial number of your FortiAP-241K in the Fortinet Support portal, where you can view coverage status and open RMA cases at any time. No physical media is shipped.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca processes FortiAP-241K Priority RMA orders for organizations worldwide. The 5-year term often makes economic sense compared to renewing annually, and it simplifies compliance reporting by keeping your FortiAP support history clean. Contact us if you need a quote for a multi-device deployment or want to align this RMA contract term with an existing FortiCare Premium subscription.

Why choose 5 years instead of renewing the Priority RMA annually?

A single 5-year contract eliminates the administrative overhead of annual renewals and reduces the risk of lapse in coverage. It also locks in today’s pricing for five years. For FortiAP-241K units deployed in long-term environments like branch offices or campuses, the 5-year term is often the more economical and operationally simpler option.

Does the 5-year term require FortiCare Premium for the full duration?

Yes. The Priority RMA add-on (FC-10-P241K-212-02-60) requires an active FortiCare Premium or Elite contract on the same FortiAP-241K unit for the entire coverage period. If your FortiCare contract expires before the 5-year RMA term ends, the RMA coverage is suspended until a valid FortiCare contract is restored.

What response time does the onsite engineer have?

Fortinet commits to dispatching a certified engineer and delivering a replacement unit to your registered site address within 4 hours of case confirmation. Response times may vary based on your geographic location relative to Fortinet’s service network. Confirm your location eligibility with Fortinet support at registration.

Can I transfer the FC-10-P241K-212-02-60 contract to a replacement unit?

Priority RMA contracts are tied to a specific serial number. If the unit is replaced under the RMA itself, Fortinet will register the contract against the replacement unit. For other unit swaps, contact Fortinet support to discuss transfer options.

Is this license available worldwide?

Yes, the FC-10-P241K-212-02-60 is an electronic license available to any organization worldwide. DataCenter360.ca fulfills orders internationally; Fortinet delivers the registration key by email after processing, typically within one business day of your purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-241K

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P241K-212-02-60

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