Fortinet FortiAP-432G 4-Hour Hardware RMA, 1-Year (FC-10-P432G-211-02-12)

SKU: FC-10-P432G-211-02-12

Original price was: CAD$499.14.Current price is: CAD$402.54.

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FortiAP-432G 4-Hour Hardware RMA, 1-Year (FC-10-P432G-211-02-12): one year of 4-hour hardware delivery priority RMA for the FortiAP-432G ruggedized Wi-Fi 6E outdoor AP. Replacement unit couriered to arrive within four hours of case confirmation. Requires FortiCare Premium or Elite.
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Product description

High-traffic outdoor coverage areas cannot absorb overnight downtime. When a FortiAP-432G serving a busy campus zone, transit hub, or outdoor venue goes offline, the FC-10-P432G-211-02-12 puts a replacement unit in transit within hours: 4-Hour Hardware Delivery Priority RMA for one year, covering replacement hardware couriered to your site with a four-hour target window after Fortinet confirms the failure.

What This Service Covers

  • Replacement FortiAP-432G couriered for 4-hour delivery after RMA case confirmation
  • Hardware-only replacement — does not include an on-site engineer
  • One-year subscription for a single FortiAP-432G serial number
  • Requires an active FortiCare Premium or Elite subscription on the same unit

About the FortiAP-432G

The FortiAP-432G is a ruggedized outdoor Wi-Fi 6E AP with three radios supporting 2.4 GHz, 5 GHz, and 6 GHz (6 GHz subject to regional regulatory approval). With 4×4 MIMO and up to 1148 + 2402 + 4804 Mbps throughput, it handles dense deployments where multiple spatial streams are needed. The 802.3bt PoE input and 1 Gbps PoE out support downstream devices. It is designed for permanent outdoor installation with pole or wall mounting and an integrated BLE radio for locationing.

The RMA table below shows how the 4-Hour Hardware tier fits within the FortiCare support levels:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Hardware Delivery vs. Onsite Engineer

The -211- service tier sends a replacement unit by courier, targeting four-hour delivery. The -212- tier (4-Hour Onsite Engineer) also dispatches a Fortinet-certified engineer to your site. For most outdoor FortiAP-432G deployments where on-site IT staff can handle installation, the hardware-only tier provides the same delivery speed at a lower cost. Choose the -212- tier if the installation environment requires safety-qualified personnel or specialized access procedures.

Activation & Delivery

FC-10-P432G-211-02-12 is delivered electronically from DataCenter360.ca. Register the license key in the Fortinet Support Portal linked to the FortiAP-432G serial number. When a failure occurs, open an RMA case with Fortinet Support; a replacement unit is dispatched via courier targeting four-hour arrival.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner processing Priority RMA contracts for enterprise customers in Canada and worldwide. License keys are delivered within 0–1 business days. The 3-year (FC-10-P432G-211-02-36) and 5-year (FC-10-P432G-211-02-60) terms provide multi-year coverage. The next-day (FC-10-P432G-210) tier is available if a lower-cost, longer-window replacement is acceptable.

Does 4-hour delivery mean the engineer is also on-site in 4 hours?
No. The -211- service delivers replacement hardware within four hours by courier. There is no engineer dispatch in this tier. For on-site engineer service, the -212- (4-Hour Onsite Engineer RMA) contract includes both hardware and an engineer.

Is the 4-hour SLA guaranteed on weekends and holidays?
Yes. Priority RMA coverage under the 4-hour hardware tier applies 24/7, including weekends and public holidays. The next-calendar-day (-210-) and 4-hour hardware (-211-) tiers both provide continuous coverage, not just business-hours coverage.

Does this RMA contract cover the full FortiAP-432G unit?
The RMA covers the FortiAP-432G access point hardware. External antennas and mounting hardware are not part of the RMA replacement. If antennas fail along with the unit, work with Fortinet Support to assess what components are covered.

What FortiCare tier is required alongside this Priority RMA contract?
FortiCare Premium or Elite must be active on the same serial number. FortiCare Essential does not qualify the unit for Priority RMA add-ons of any tier.

Can I stack multiple Priority RMA contracts on the same unit?
No — only one Priority RMA tier is active per unit at a time. If you want to upgrade from the -211- to the -212- tier, purchase the new tier and work with Fortinet Support to apply it to the correct serial number, replacing the existing contract at the point of renewal or co-terming.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P432G-211-02-12

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