Fortinet FortiAP-432G 4-Hour Hardware RMA, 3-Year (FC-10-P432G-211-02-36)

SKU: FC-10-P432G-211-02-36

Original price was: CAD$1,497.43.Current price is: CAD$1,207.60.

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FortiAP-432G 4-Hour Hardware RMA, 3-Year (FC-10-P432G-211-02-36): three years of 4-hour hardware delivery priority RMA for the FortiAP-432G ruggedized Wi-Fi 6E outdoor AP. Replacement unit couriered to arrive within four hours of case confirmation. Requires FortiCare Premium or Elite.
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Product description

Outdoor Wi-Fi infrastructure at distribution centers, manufacturing sites, or enterprise campuses is expected to stay up — and when a FortiAP-432G fails, waiting until the next business day is often not an option. The FC-10-P432G-211-02-36 delivers three years of 4-Hour Hardware Delivery Priority RMA for the FortiAP-432G, making a replacement unit available within four hours of RMA confirmation for the full term, with no annual renewals required.

What Three Years of 4-Hour Hardware RMA Covers

  • Replacement FortiAP-432G couriered for 4-hour delivery after case confirmation for 36 months
  • Hardware-only replacement; no engineer dispatch included in this tier
  • Covers a single FortiAP-432G serial number
  • Requires FortiCare Premium or Elite on the same unit throughout the term

About the FortiAP-432G

The FortiAP-432G is a ruggedized outdoor Wi-Fi 6E access point with three radios and 4×4 MIMO, covering 2.4 GHz, 5 GHz, and 6 GHz (6 GHz availability is subject to regional regulatory approval). Throughput reaches up to 1148 + 2402 + 4804 Mbps. It operates on 802.3bt PoE and includes 1 Gbps PoE out for downstream devices, plus an integrated BLE radio for locationing. Built for permanent outdoor installation with pole and wall mounting options.

The table below positions the 4-Hour Hardware Delivery tier relative to other FortiCare RMA levels:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why 3-Year Hardware RMA for the FortiAP-432G

For enterprise Wi-Fi deployments planned over a 3-year horizon, co-terming the FortiAP-432G hardware, FortiCare, and Priority RMA contracts at the same start date keeps the support stack aligned and easy to manage. The 3-year term saves per-year cost compared to three consecutive 1-year contracts and removes the risk of forgetting to renew. For sites where on-site IT staff can replace hardware themselves, the -211- tier provides 4-hour response without the cost of an engineer dispatch.

Activation & Delivery

FC-10-P432G-211-02-36 is delivered electronically from DataCenter360.ca within 0–1 business days. Activate in the Fortinet Support Portal against the FortiAP-432G serial number. To invoke the RMA, open a case with Fortinet Support — a replacement unit is dispatched via courier with a 4-hour delivery target. No physical media is needed for the license.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP handling Priority RMA contracts for enterprise customers across Canada and worldwide. The 1-year (FC-10-P432G-211-02-12) and 5-year (FC-10-P432G-211-02-60) terms are also available. If on-site engineer support is needed, the -212- service code adds engineer dispatch at the same 4-hour response target.

How does FC-10-P432G-211-02-36 differ from FC-10-P432G-210-02-36?
The -211- service delivers replacement hardware within four hours of case confirmation. The -210- service delivers by the next calendar day. The -211- tier is faster and better suited to deployments where even a few hours of downtime is unacceptable. The -210- tier is more affordable for sites that can tolerate a next-day recovery window.

Does the 4-hour delivery apply on weekends and holidays?
Yes. Priority RMA under the -211- tier operates 24/7, including weekends and public holidays. Coverage is not limited to business hours or business days.

What happens to the contract if the FortiAP-432G is replaced under RMA?
The contract remains active and transfers to the replacement unit’s serial number. Contact Fortinet Support after an RMA replacement to ensure the contract is correctly associated with the new hardware serial number.

Can the 3-year contract be co-purchased with the hardware?
Yes. Purchasing the FAP-432G hardware, a FortiCare Premium 3-year contract, and FC-10-P432G-211-02-36 at the same time is a common approach for ensuring all support layers start together and co-terminate. DataCenter360.ca can assist with bundling these at order time.

Is this contract available for the FortiAP-432FR or only the 432G?
FC-10-P432G-211-02-36 is specific to the FortiAP-432G. The FortiAP-432FR has its own equivalent service codes beginning with FC-10-FR432-211 (4-Hour Hardware Delivery) and FC-10-FR432-212 (4-Hour Onsite Engineer). Each SKU covers one model’s serial numbers only.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P432G-211-02-36

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