CAD$252.42 Original price was: CAD$252.42.CAD$203.56Current price is: CAD$203.56.
For IT teams running FAP-433G access points across retail floors or healthcare corridors, a 15-minute critical response SLA and next-calendar-day hardware swap mean the word “outage” rarely turns into a multi-hour event. FC-10-PG433-284-02-12 is FortiCare Elite for the FAP-433G: Fortinet’s highest support tier for wireless access points, with next-calendar-day RMA included and no separate Priority add-on required.
The Elite tier adds three things on top of the Premium baseline. First, the critical-issue initial response drops from four hours to fifteen minutes — meaningful when a production AP bank goes offline and escalation paths are short. Second, hardware replacement upgrades to next-calendar-day delivery (not next business day), so a failed unit won’t sit waiting through a weekend. Third, Priority RMA — normally a paid add-on for Premium holders — is bundled in at no extra cost.
This contract activates FortiCare Elite on your FAP-433G.
| Essential | Premium | Elite | |
|---|---|---|---|
| Critical-issue response | Next business day | 4 hours | 15 minutes |
| Telephone support | Business hours | 24×7 | 24×7 |
| Hardware replacement (RMA) | Next business day | Next business day | Next calendar day |
| Priority RMA | — | Add-on eligible | ✓ Included |
| Firmware, tools & support portal | ✓ | ✓ | ✓ |
| Extended LTS & monitoring portal | — | — | FortiGate only |
Healthcare networks where patient Wi-Fi is a clinical tool, financial trading floors where AP downtime equals compliance exposure, and event venues with a hard broadcast start time all benefit from a 15-minute response commitment and same-day hardware dispatch. If your internal SLA to your own customers is tight, the Elite tier helps you meet it without relying on a Premium response window that may not clear in time.
This is a software license. DataCenter360.ca delivers the activation key by email after order processing, typically the same business day. Register it in the Fortinet Support Portal against the FAP-433G’s serial number; no hardware ships. The contract term starts at registration, or at the expiry of an existing contract if you are renewing in advance.
DataCenter360.ca is a Fortinet Select Partner. All support contracts come through Fortinet’s authorized channel, so the license key registers cleanly without grey-market flags. Licenses are delivered electronically and are valid worldwide — the physical location of your FAP-433G access points does not restrict coverage or support availability.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-433G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2025-12-30 |
| Last Service Extension Date (LSED) | 2029-12-30 |
| End of Support Date (EOS) | 2030-12-30 |
| Product Family | FortiAP |
| MPN | FC-10-PG433-284-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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