Fortinet FortiAP-443K 4-Hour Hardware Delivery RMA, 1-Year (FC-10-FP43K-211-02-12)

When a FortiAP-443K goes down in a space where wireless outage is operationally significant, waiting until the next morning for a replacement is often not an option. This one-year 4-Hour Hardware Delivery Priority RMA covers a single unit with a courier commitment: if Fortinet confirms a hardware fault, a replacement AP is dispatched to your site within four hours.

What This RMA Service Covers

This contract entitles the registered FortiAP-443K to Priority RMA replacement at the 4-Hour Hardware Delivery tier for one year. When a hardware failure is confirmed through a Fortinet support case, a replacement unit is dispatched by priority courier targeting delivery within four hours to the registered site address. The replacement arrives before the defective unit is returned.

Who Benefits From This Coverage

High-use environments where a single AP going offline creates measurable disruption are the target use case. Shift-based operations, customer-facing retail floors, trading floors, and production environments where spare units are not stocked locally are typical fits. If your site does not have a trained wireless technician on-site for the physical swap, consider the 4-Hour Onsite Engineer tier instead.

FortiCare Tiers and Priority RMA Eligibility

Priority RMA add-ons like this one require FortiCare Premium or Elite. Here is how the three FortiCare support tiers compare for the FortiAP-443K:

Activation and Delivery

This is an electronic service delivery product. After purchase, the entitlement details are sent by email within one business day. Register the contract against the target FortiAP-443K serial number through the FortiCare Support portal to activate the four-hour RMA coverage. The contract is then linked to that unit for the one-year term.

Buying From DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FortiAP RMA service contracts across all tiers and terms. If you are adding coverage to a new FortiAP-443K deployment, we can process the hardware and the service contract in the same order. Same-day electronic confirmation is standard for service-only purchases.