Fortinet FortiAP-831F 4-Hour Hardware Delivery RMA, 3-Year (FC-10-P831F-211-02-36)

SKU: FC-10-P831F-211-02-36

Original price was: CAD$1,497.43.Current price is: CAD$1,207.60.

Save:19%You save CAD$203.23
FC-10-P831F-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA for the FortiAP-831F, delivering a replacement unit to your location within four hours of a confirmed hardware failure.
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Product description

A 3-year coverage window with a four-hour hardware replacement commitment is about as practical as enterprise wireless support gets. FC-10-P831F-211-02-36 covers the FortiAP-831F across a typical infrastructure cycle, delivering a replacement unit within four hours of a confirmed failure for the full 3-year term, without the overhead of annual renewals.

What This Contract Covers

The -211- sub-type is Fortinet’s 4-Hour Hardware Delivery Priority RMA. On a confirmed failure, Fortinet dispatches a replacement FortiAP-831F via courier targeting arrival within four hours. The 3-year term runs continuously from activation, covering the full period without annual renewals. Hardware replacement only: your team handles the installation using your FortiManager or FortiEdge Cloud provisioning.

Active FortiCare Premium or FortiCare Elite is required on the same device serial number. This contract is an add-on to base support.

Who This Suits

The 3-year term at the -211- tier works well for IT teams that deploy the FortiAP-831F as mid-cycle infrastructure and want consistent, fast hardware replacement without committing to onsite engineer costs. It also suits procurement teams that prefer to bundle multi-year RMA coverage with hardware purchases, aligning support timelines to the deployment date and avoiding separate annual renewals.

Activation and Delivery

FC-10-P831F-211-02-36 is an electronic license. After purchase, your activation code arrives by email. Register it in the Fortinet Support Portal under the FortiAP-831F serial number. The 3-year term begins on the activation date.

RMA Tier Comparison for the FortiAP-831F

At the -210- tier, Fortinet ships a replacement the next calendar day, suitable for environments where recovery can stretch to the following morning. The -211- tier couriers the hardware within four hours, suited for sites where same-day restoration matters. The -212- tier adds a certified engineer to the four-hour delivery for sites where self-install is not feasible. This -211-02-36 contract delivers mid-tier response speed across a 3-year commitment.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with global reach for electronic license delivery. A 3-year purchase eliminates the overhead of annual renewals and ensures uninterrupted coverage across the typical FortiAP lifecycle. Activation codes are sent directly to your inbox after checkout.

Does the 3-year term cover replacement units shipped during the period?
Yes. If a replacement unit is shipped under a Priority RMA event, the contract continues to apply to the replacement for the remainder of the original 3-year term. Fortinet support facilitates the serial number transfer at the time of the replacement.

Is FortiCare Premium required for this contract?
Yes. The -211- Priority RMA requires active FortiCare Premium or FortiCare Elite on the same FortiAP-831F. Keep your FortiCare contract active for the full 3-year period to maintain RMA eligibility.

Does “4-hour delivery” apply on weekends?
Priority RMA response times are referenced against carrier operating schedules. Deliveries on weekends or holidays may be subject to carrier availability in your region. Confirm specifics for your location with Fortinet support or DataCenter360.ca before relying on weekend coverage.

Can I combine multiple FortiAP-831F units under one contract?
No. Each contract covers a single device serial number. For multiple units, purchase one FC-10-P831F-211-02-36 per FortiAP-831F you want to cover under 4-hour Priority RMA.

What is the difference between the -211- and -212- RMA tiers?
Both tiers target 4-hour response, but the -211- delivers replacement hardware via courier only. The -212- adds a certified Fortinet engineer who arrives alongside the replacement unit to perform the physical swap. The -211- is appropriate when your on-site team can handle installation; -212- is for sites that require professional dispatch.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-831F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P831F-211-02-36

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