Original price was: CAD$118.52.CAD$111.12Current price is: CAD$111.12.
Running a FortiAP 231KD on an annual budget cycle, or evaluating the platform before committing to a longer term? FC-10-231KD-247-02-12 delivers 12 months of FortiCare Premium Support for the FAP-231KD: 1-hour response on critical issues, direct telephone access to Fortinet engineers, and advanced hardware replacement RMA, all delivered electronically with no physical shipment to any country worldwide.
FortiCare Premium places this 1-year contract above the Essential tier in every meaningful support dimension. Where Essential limits critical-issue response to the next business day, Premium commits to a 1-hour response around the clock. Telephone support and advanced hardware replacement RMA are both included, and the contract makes your FortiAP 231KD eligible for the Priority RMA add-on if faster physical swap times are needed in the future. Firmware updates, the Fortinet Support portal, and asset management tools are included at all FortiCare tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
The 1-year term fits two situations well. First, organizations piloting the FortiAP 231KD in a limited or trial deployment before standardizing across a site benefit from annual coverage that does not overcommit beyond the pilot window. Second, IT teams operating under strict 12-month budget cycles who must re-evaluate vendor spend each fiscal year prefer the flexibility of annual renewal over a locked multi-year term. If your wireless infrastructure planning horizon has not yet confirmed the FAP-231KD as a long-run platform, one year of Premium support keeps enterprise-grade response in place without locking in a 3- or 5-year cost commitment.
After purchase, Fortinet delivers a contract key electronically to the email address on your order. You register the key at support.fortinet.com against the serial number of your FortiAP 231KD unit. The 1-year term starts on the activation date you enter during registration, not the purchase date, so there is no penalty for buying in advance of a deployment date. No physical shipment is involved, and no import documentation is required regardless of where your organization is located.
FC-10-231KD-247-02-12 covers support entitlements only; it does not include any FortiGuard security subscription. If your FortiAP 231KD already has an active FortiGuard subscription (such as a 284-series contract), this Premium support contract layers on top without overlap. Keeping support and security subscriptions on separate SKUs also means you can renew each independently when they expire at different dates, avoiding forced alignment of two unrelated terms.
DataCenter360.ca is an authorized Fortinet Select Partner, so contracts purchased here register through a legitimate channel. For teams operating on a 12-month renewal cadence, the electronic delivery format means a lapsed support contract can be reactivated the same day a new order is placed. Add FC-10-231KD-247-02-12 to your cart, complete the order, and the key arrives by email, ready to register in the Fortinet Support portal on whatever date your coverage should begin.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-231KD |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-231KD-247-02-12 |
Sorry, no reviews match your current selections
