CAD$5,410.20 Original price was: CAD$5,410.20.CAD$4,316.65Current price is: CAD$4,316.65.
Three years aligns with a common infrastructure lifecycle for data center switching. Committing Secure RMA coverage for the FortiSwitch-1024E at the same horizon means your hardware exchange policy is consistent across the device’s active deployment — no annual renewal gaps and no risk of a compliance requirement landing during an uncovered window. The FC-10-S1E24-301-02-36 locks that coverage in for the full 36-month period.
Secure RMA modifies the hardware exchange process under FortiCare: when Fortinet authorizes an RMA for the FortiSwitch-1024E, a replacement unit ships out, but the failed device stays at your site. You are not required to return it. This means the switch’s configuration data, VLAN assignments, and any operationally sensitive material remain in your custody throughout and after the exchange. Secure RMA is an add-on to an active FortiCare Premium or Elite contract — the base support terms (technical response, telephone support) are unchanged.
Organizations where standard RMA return creates a compliance audit step benefit most from Secure RMA. The FortiSwitch-1024E handles data center aggregation and high-density top-of-rack traffic. Finance, healthcare, and government deployments commonly operate under frameworks — PCI-DSS, HIPAA, FedRAMP — that treat switch media the same as server storage. Retaining the failed unit on-site for certified disposal simplifies chain-of-custody documentation and removes the vendor-return leg from the audit process. The 3-year term also avoids the administrative overhead of annual Secure RMA renewals on hardware expected to run for the same period.
This is a software subscription license. After purchase from DataCenter360.ca, you receive the registration key electronically, typically within one business day. Register it against the FortiSwitch-1024E serial number in the Fortinet Support portal. No hardware ships at activation. The service is available worldwide and takes effect immediately on registration.
Secure RMA requires an active FortiCare Premium or Elite contract. The table below summarizes the base support tiers and which qualify for Secure RMA add-on:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Secure RMA handles data-disposition on hardware returns only. If faster physical replacement is also a requirement — next calendar day or 4-hour delivery — Priority RMA services for the FortiSwitch-1024E are available separately and can run concurrently with Secure RMA. Review the full FortiSwitch-1024E service catalog at DataCenter360.ca to match the right combination to your SLA requirements.
DataCenter360.ca stocks and registers Fortinet support contracts as an authorized Fortinet Select Partner. The 3-year term is the most common choice for organizations purchasing Secure RMA alongside hardware, since it matches the depreciation cycle and removes the annual renewal from the procurement calendar. One-year and 5-year options for the FortiSwitch-1024E are also available if the term needs to align with an existing contract.
Fortinet ships a replacement unit to your site. The failed FortiSwitch-1024E stays in your possession — you are not required to return it. This gives you the flexibility to destroy the hardware on-site according to your internal media-destruction policy, satisfying compliance requirements that standard return RMA cannot.
Annual renewals introduce a potential gap if a renewal order is delayed — leaving the device without Secure RMA coverage during the lapse. A 3-year term eliminates that risk for the device’s primary deployment window. It also typically costs less per year than three consecutive 1-year purchases and reduces procurement workload.
No. Secure RMA requires FortiCare Premium or FortiCare Elite as a prerequisite. If your FortiSwitch-1024E currently has FortiCare Essential, you would need to upgrade the base contract before Secure RMA can be added. DataCenter360.ca can provide pricing for both at the same time.
Yes. They address different aspects of an RMA event. Priority RMA (such as Next Calendar Day or 4-Hour delivery) controls how quickly the replacement arrives. Secure RMA controls what happens to the failed device. Both can be active simultaneously on the same FortiSwitch-1024E serial number.
Secure RMA is commonly used to address requirements in PCI-DSS (media controls), HIPAA (physical safeguards for devices handling PHI-adjacent network traffic), FedRAMP (media sanitization), and ITAR/EAR environments requiring hardware retention. The exact applicability depends on your auditor’s interpretation, but the core benefit — hardware stays on your site — applies broadly across data-control frameworks.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-1024E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S1E24-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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