Fortinet FortiSwitch 1024E Secure RMA, 5-Year (FC-10-S1E24-301-02-60)

SKU: FC-10-S1E24-301-02-60

Original price was: CAD$9,017.01.Current price is: CAD$7,118.69.

Save:21%You save CAD$1329.00
The FortiSwitch-1024E 5-Year Secure RMA (FC-10-S1E24-301-02-60) provides on-site hardware retention across every RMA event for 60 months — the failed switch stays in your custody rather than being returned to Fortinet. Suitable for compliance-driven data center environments. Requires FortiCare Premium or Elite. Delivered electronically worldwide.
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Product description

A data center-class switch running for five years will see firmware upgrades, VLAN changes, and security policy revisions that accumulate in its configuration. For environments with strict media-control requirements, a standard RMA return ships that history out the door along with the hardware. The FortiSwitch-1024E 5-Year Secure RMA (FC-10-S1E24-301-02-60) closes that gap for the device’s full deployment span, keeping the failed unit on-site for every exchange event across 60 months without requiring annual renewal.

What Secure RMA Covers

Secure RMA changes how a hardware exchange ends. When an RMA is authorized for the FortiSwitch-1024E, Fortinet dispatches a replacement unit as usual — but the failed device is not returned. It stays in your custody. Secure RMA attaches as an add-on to an active FortiCare Premium or Elite contract on the same serial number, and the base support terms (24×7 technical assistance, critical-issue response times, telephone support) remain fully in effect. The only change is the physical device’s end-of-exchange path.

Who Needs It

The 5-year Secure RMA term suits organizations that expect to operate the FortiSwitch-1024E through its full depreciation cycle. The FS-1024E handles data center aggregation with 24 SFP+ ports and 100G uplinks — it is typically in a position where it sees the full traffic profile of the rack or row it services. Organizations in financial services, defense, healthcare, and critical infrastructure frequently maintain a blanket policy that all network equipment must be destroyed on-site rather than returned, regardless of hardware age. A 5-year Secure RMA term covers the device from deployment through planned end of life.

Activation and Delivery

This is a software-only subscription license. Purchase from DataCenter360.ca and your contract key arrives electronically, typically within one business day. Register it against the FortiSwitch-1024E serial number in the Fortinet Support portal. The service activates immediately on registration with no hardware shipped. Available worldwide, no geographic restrictions.

FortiCare Support Levels at a Glance

Secure RMA add-on eligibility is limited to FortiCare Premium and Elite. The table below summarizes how the three base tiers compare on hardware support features:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

One Service vs. a Broader Package

The 5-year Secure RMA term covers data disposition on hardware returns. If your SLA also requires fast replacement delivery, Next Calendar Day Priority RMA and 4-Hour Priority RMA services for the FortiSwitch-1024E are available separately and can be purchased concurrently. Both Priority RMA and Secure RMA can run on the same device simultaneously. The full FortiSwitch-1024E service catalog at DataCenter360.ca covers all available options.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner stocking Fortinet support contracts for immediate registration. The 5-year Secure RMA term costs less per year than shorter terms and eliminates renewal overhead for sites with long infrastructure lifecycles. For organizations purchasing the FS-1024E and its service contracts at the same time, DataCenter360.ca can bundle the hardware, FortiCare base contract, and Secure RMA into a single purchase event.

Does the 5-year term cover multiple RMA events on the same switch?

Secure RMA coverage is per-device and per-term. If the FortiSwitch-1024E has multiple hardware exchanges within the 5-year window, each exchange is handled under Secure RMA — you retain each failed unit on-site. Coverage applies to the serial number the contract is registered to for the full term duration.

Why not renew annually instead of committing to 5 years?

Annual renewals introduce a window for coverage gaps — if a renewal order is delayed or the contract lapses, Secure RMA protection disappears until the next term starts. For compliance-driven environments, a gap in coverage may require documentation and remediation. A 5-year term eliminates that risk and typically reduces total cost over the same period.

What must be in place before activating Secure RMA?

An active FortiCare Premium or Elite contract on the same FortiSwitch-1024E serial number is required. FortiCare Essential does not qualify. If the device does not yet have a qualifying base contract, that should be purchased first. DataCenter360.ca can provide both the base contract and Secure RMA at the same time.

Does Secure RMA affect how support tickets are handled?

No. Technical support response times, critical-issue handling, and escalation paths are all defined by the base FortiCare Premium or Elite contract. Secure RMA only changes the hardware disposition step after an exchange is authorized — it has no effect on the support process itself.

Is the FortiSwitch-1024E Secure RMA service available outside Canada?

Yes. This is a software subscription license delivered electronically. It is available to any organization worldwide, with no country restrictions on purchase or registration. DataCenter360.ca delivers the registration key electronically to any location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-1024E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S1E24-301-02-60

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