Fortinet FortiSwitch-108F 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-F108N-211-02-12)

SKU: FC-10-F108N-211-02-12

Original price was: CAD$499.26.Current price is: CAD$402.63.

Save:19%You save CAD$67.74
FC-10-F108N-211-02-12 adds 1-Year 4-Hour Hardware Delivery Priority RMA to the FortiSwitch-108F: a replacement switch is couriered to your site within 4 hours of TAC confirming the hardware failure. Your team handles the swap. Requires FortiCare Premium or Elite. Worldwide e-delivery.
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Product description

A FortiSwitch-108F failure in a time-sensitive environment can halt managed switching for an entire floor or zone. The FC-10-F108N-211-02-12 reduces the gap: a replacement unit is couriered to your registered site within four hours of TAC confirming the hardware fault. Your team swaps the switch using the existing configuration backup and restores connectivity the same day.

What the 211 Priority RMA Covers

The 211 service code is the 4-Hour Hardware Delivery Priority RMA. It is an upgrade over the 210 (Next Calendar Day) tier: instead of waiting until the following business day, Fortinet dispatches a replacement FortiSwitch-108F from the regional depot for same-day delivery within four hours of case approval.

No Fortinet engineer is included. Once the replacement unit arrives, your team handles the physical swap and reconfiguration. If you need an engineer on-site, see the 212 SKU for the FortiSwitch-108F.

This add-on requires an active FortiCare Premium or Elite base contract on the same device.

Who Buys This

Sites with IT staff capable of swapping a switch but not enough tolerance for a next-day wait. Branch offices, light manufacturing floors, and retail locations where connectivity affects transactions or operations often land in this tier: four-hour hardware delivery restores the option to act quickly without requiring an expensive engineer call-out.

Activation and Delivery

FC-10-F108N-211-02-12 is a service contract fulfilled electronically. After purchase, the entitlement attaches to the FortiSwitch-108F’s serial number in the FortiCare portal. DataCenter360.ca delivers the contract to any country within 0-1 business days. The device must already carry an active FortiCare Premium or Elite base contract for the Priority RMA add-on to activate.

FortiCare Support Tiers and Priority RMA

Priority RMA add-ons are available on FortiCare Premium and Elite support contracts. The table below shows how the three tiers compare for hardware support on this device.

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and MSSP. The 1-year contract (FC-10-F108N-211-02-12) is delivered electronically to any country. If your budget supports a longer commitment, the 211-02-36 (3-Year) and 211-02-60 (5-Year) options for the FortiSwitch-108F are available on adjacent pages and typically carry a lower per-year cost.

Is an on-site engineer included with the 211 tier?

No. The 211 Priority RMA delivers a replacement FortiSwitch-108F to your site within four hours by courier. Your team performs the physical swap and reconfiguration. If you need a Fortinet engineer on-site, the 212 add-on includes both hardware delivery and an engineer visit within four hours.

Does this require FortiCare Premium or Elite?

Yes. The 211 Priority RMA add-on requires an active FortiCare Premium or Elite contract on the same FortiSwitch-108F. FortiCare Essential does not include Priority RMA eligibility.

How is this different from the 210 and 212 tiers?

The 210 delivers a replacement switch the next calendar day. The 211 (this product) delivers within four hours by courier. The 212 adds an on-site Fortinet engineer to the four-hour delivery. Pick the tier that matches your downtime tolerance and staff capacity.

Can this contract be ordered for sites outside Canada?

Yes. DataCenter360.ca delivers FortiCare contracts electronically to any country. The four-hour replacement SLA is fulfilled by Fortinet’s global support logistics based on your registered site location.

When should I renew this contract?

Fortinet recommends renewing before expiry to avoid a lapse in Priority RMA coverage. A lapse means the device reverts to the base FortiCare tier’s standard hardware RMA terms. DataCenter360.ca can quote a renewal for FC-10-F108N-211-02-12 or any of the other FortiSwitch-108F support SKUs.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-108F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-F108N-211-02-12

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