Fortinet FortiSwitch-108F-FPOE 4-Hour + On-Site Priority RMA, 1-Year (FC-10-F108F-212-02-12)

When a port switch fails in a live campus environment, the clock starts immediately. The FC-10-F108F-212-02-12 covers your FortiSwitch-108F-FPOE with the highest-tier Priority RMA Fortinet offers: a courier arrives on-site with a replacement unit within 4 hours of exchange confirmation, and a certified field engineer arrives separately to rack, cable, and commission the switch. Your staff focuses on the incident, not the hardware swap.

What This Contract Covers

This 1-year 4-Hour Hardware and On-Site Engineer Priority RMA add-on supplements your existing FortiCare Premium or Elite support contract (required). Coverage includes:

• On-site delivery of a replacement FortiSwitch-108F-FPOE within 4 hours of exchange confirmation
• A certified engineer arrives separately, racks and cables the unit, and removes the defective hardware if requested
• Available 7 days a week including weekends and public holidays
• Country-specific cutoff times apply to the 4-hour delivery commitment

FortiCare Support Tier Comparison

Priority RMA add-on options require FortiCare Premium or Elite on the same device. Here is how the underlying support tiers compare:

Who Needs This Service

The 4-Hour + On-Site option is best suited for organizations where switch downtime directly affects operations — dense office floors, hospitality networks, healthcare access layers, or campus buildings without on-site IT capable of physically replacing hardware. If your team is lean, remote, or distributed across multiple sites, having a field engineer roll within the same 4-hour window eliminates the highest-risk portion of any hardware failure recovery.

Activation and Delivery

FC-10-F108F-212-02-12 is delivered electronically to any country. After purchase, DataCenter360.ca sends your license key by email within 0–1 business days. Register the key in the Fortinet Support Portal under the serial number of your FortiSwitch-108F-FPOE. Priority RMA coverage activates immediately upon registration and runs for 12 months from the contract start date.

4-Hour On-Site vs. Other RMA Options for the FortiSwitch-108F-FPOE

Fortinet offers multiple Priority RMA tiers for this switch. The Next Calendar Day option (FC-10-F108F-210-02-12) delivers hardware the following calendar day and suits locations where same-day delivery is not critical. The 4-Hour Hardware-only contract (FC-10-F108F-211-02-12) sends a courier-delivered unit within 4 hours but without an engineer. This contract — FC-10-F108F-212-02-12 — combines both, making it the right choice for facilities where installation cannot be deferred or delegated to local staff.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Canada. Priority RMA contracts, FortiCare tiers, and multi-device renewal schedules can be complex across a campus switch fleet. If you are unsure which RMA tier matches your operational SLAs, reach out before ordering. Entitlements arrive electronically and you can register them the same day.