Fortinet FortiSwitch-108F-FPOE 4-Hour + On-Site Priority RMA, 3-Year (FC-10-F108F-212-02-36)

SKU: FC-10-F108F-212-02-36

Original price was: CAD$1,925.71.Current price is: CAD$1,552.99.

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Three years of 4-Hour + On-Site Priority RMA for the FortiSwitch-108F-FPOE (FC-10-F108F-212-02-36) — a replacement unit and on-site engineer within 4 hours of hardware failure, covering weekends and holidays, for the full duration of a typical campus switch deployment cycle.
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Product description

A 3-year term matches the planning horizon of most campus switch deployments. FC-10-F108F-212-02-36 bundles 4-Hour + On-Site Priority RMA for your FortiSwitch-108F-FPOE into a single 36-month contract, eliminating annual renewal cycles and locking in the highest-tier hardware recovery option Fortinet offers. When a failure happens, a replacement arrives by courier within 4 hours and a field engineer installs it — no internal escalation required.

What This Contract Covers

This 3-year Priority RMA add-on requires an active FortiCare Premium or Elite contract on the same device. Over 36 months, each hardware failure triggers:

  • On-site courier delivery of a replacement FortiSwitch-108F-FPOE within 4 hours of exchange confirmation
  • A certified field engineer arrives separately to rack, cable, and commission the replacement unit
  • Weekend and public holiday coverage — no waiting for the next business day
  • Country cutoff times apply to same-day dispatch windows

FortiCare Support Tier Comparison

Priority RMA add-on options require FortiCare Premium or Elite on the same device. Here is how the underlying support tiers compare:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why a 3-Year Term

Annual Priority RMA renewals create administrative overhead and introduce gaps in coverage when renewal is delayed. A 3-year contract aligns with the typical refresh cycle for enterprise access-layer switches and lets procurement handle one transaction instead of three. For multi-switch environments, a consistent term end date also simplifies fleet-wide renewal management.

Who This Serves

Hospitality networks, education campuses, open-plan offices, and healthcare facilities that rely on the FortiSwitch-108F-FPOE for endpoint connectivity all benefit from 3-year 4-Hour + On-Site coverage. Facilities with limited or no on-site IT gain the most — the engineer handles the physical swap, so recovery does not depend on staff availability.

Activation and Delivery

FC-10-F108F-212-02-36 is an electronic entitlement, delivered worldwide by email within 0–1 business days after purchase. Register it in the Fortinet Support Portal against the target device serial number. Coverage activates immediately and runs for 36 months from the contract start date.

3-Year vs. 1-Year and 5-Year Terms

The 1-year contract (FC-10-F108F-212-02-12) offers the lowest upfront cost and maximum flexibility for devices with uncertain lifespans. The 5-year contract (FC-10-F108F-212-02-60) reduces per-year cost further and suits switches with a clear long-term role in the network. Three years is the practical middle ground — sufficient coverage for most deployment lifecycles without tying budget to hardware that may be refreshed in five years.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Multi-year RMA contracts across a switch fleet can be structured to co-term with FortiCare expiry dates, simplifying renewal across the portfolio. Reach out before ordering if you are coordinating contracts for multiple FortiSwitch-108F-FPOE units.

Does FC-10-F108F-212-02-36 need to be co-terminated with my FortiCare contract?
It does not need to match exactly, but both the Priority RMA and the underlying FortiCare Premium or Elite contract must be active for Priority RMA to be eligible at any given time. If your FortiCare expires before the RMA term ends, you lose Priority RMA access until FortiCare is renewed. Co-termination is generally recommended to avoid this situation.

What is the difference between Priority RMA and standard RMA?
Standard RMA included with FortiCare Premium and Elite ships a replacement unit the next business day (advanced replacement). Priority RMA — including this 4-Hour + On-Site contract — reduces that to 4 hours, covers weekends and holidays, and adds an on-site engineer for installation. The speed difference is most critical for environments with no hardware redundancy.

Can I use this on more than one FortiSwitch-108F-FPOE?
No. This is a per-device contract, tied to a single device serial number. Each FortiSwitch-108F-FPOE in your environment requires its own FC-10-F108F-212-02-36 contract. DataCenter360.ca can assist with volume ordering if you are covering a full switch fleet.

Is Priority RMA available for FortiSwitch-108F-FPOE in all countries?
Priority RMA availability and 4-hour delivery windows are subject to country and regional coverage. Fortinet’s support teams confirm eligibility when an RMA event is initiated. For deployment in locations outside major metro areas, verify coverage at the delivery address before purchasing.

What happens if the replacement unit also fails within the 3-year term?
Coverage applies to the registered device serial number. If a replacement unit becomes the permanent asset (after an RMA event), the contract should be updated in the Fortinet Support Portal to reflect the new serial number. Contact DataCenter360.ca or Fortinet Support to verify the transfer process for your specific case.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-108F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-F108F-212-02-36

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