Fortinet FortiSwitch-108F-FPOE 4-Hour + On-Site Priority RMA, 5-Year (FC-10-F108F-212-02-60)

SKU: FC-10-F108F-212-02-60

Original price was: CAD$3,209.51.Current price is: CAD$2,560.78.

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Five years of 4-Hour + On-Site Priority RMA for the FortiSwitch-108F-FPOE (FC-10-F108F-212-02-60) — the maximum available term, combining on-site courier delivery and a certified field engineer within 4 hours of a confirmed hardware failure, weekends and holidays included.
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Product description

Five years is the longest Priority RMA term Fortinet offers for the FortiSwitch-108F-FPOE, and FC-10-F108F-212-02-60 locks in the highest-tier option for the full duration: a replacement unit and a certified on-site engineer on-site within 4 hours of a confirmed failure. For organizations treating this switch as a long-lived infrastructure asset, a 5-year contract removes hardware recovery from the annual budget and renewal calendar entirely.

What This Contract Covers

FC-10-F108F-212-02-60 is a 60-month Priority RMA add-on that requires an active FortiCare Premium or Elite contract on the same device. For each failure event across those 5 years:

  • A replacement FortiSwitch-108F-FPOE is dispatched on-site by courier within 4 hours of exchange confirmation
  • A field engineer arrives separately to physically rack, cable, and commission the replacement unit
  • Coverage runs on all calendar days — weekends and public holidays included
  • Country delivery cutoff times apply to same-day dispatch

FortiCare Support Tier Comparison

Priority RMA add-on options require FortiCare Premium or Elite on the same device. Here is how the underlying support tiers compare:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

The Case for a 5-Year Term

The FortiSwitch-108F-FPOE is a 48-port Fast PoE access switch built for dense, long-running campus environments. Organizations that standardize on it as the access layer for a building or floor often keep units in production for 5 or more years. A 5-year contract removes renewal risk and per-year unit cost, and ensures that both the Priority RMA contract and the underlying FortiCare contract are tracked on the same schedule. There is no administrative overhead in year two or four — coverage simply continues.

Who This Suits

Public sector organizations, education institutions, and multi-site enterprises with stable network infrastructure and long refresh cycles benefit most from the 5-year term. Any environment where the FortiSwitch-108F-FPOE is likely to remain in production for the full contract period should consider locking in coverage now, particularly if current Fortinet pricing makes a multi-year purchase more cost-effective than annual renewals.

Activation and Delivery

This is an electronic entitlement with worldwide delivery. After purchase through DataCenter360.ca, the license key arrives by email within 0–1 business days. Register it in the Fortinet Support Portal against the device serial number. Coverage starts immediately upon registration and runs for 60 months from the start date.

5-Year vs. Shorter Terms

The 1-year contract (FC-10-F108F-212-02-12) keeps year-one costs low and maintains flexibility. The 3-year contract (FC-10-F108F-212-02-36) is the most common choice for typical deployment cycles. This 5-year contract makes sense when the device has a confirmed long-term role, you prefer to minimize admin overhead, or multi-year pricing provides a meaningful cost advantage. All three terms provide identical service levels during their active periods.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian and international organizations. Long-term RMA contracts across a switch fleet can be structured to align with hardware lifecycle planning. Reach out if you are covering multiple FortiSwitch-108F-FPOE units or want to co-term new contracts with existing ones.

Can a 5-year contract be transferred if the switch is replaced before term ends?
Fortinet contracts are generally tied to the device serial number. In most cases, if the switch is decommissioned, the remaining contract value cannot be transferred to a different unit. Review Fortinet’s partner policies or contact DataCenter360.ca before purchasing if early termination is a concern for your procurement guidelines.

What does the 4-hour clock start from?
The 4-hour delivery window begins when Fortinet confirms the RMA exchange — not from the moment a support ticket is opened. Diagnosis and case resolution time is separate from the delivery SLA. Country-specific cutoff times for same-day dispatch also apply, so cases opened close to the local cutoff may dispatch the following day.

Does the on-site engineer configure the replacement switch?
The engineer handles physical installation only: racking, cabling, and powering on the replacement unit. Configuration restore from backup is the customer’s responsibility. If managed configuration services are needed, that is a separate engagement from Fortinet Professional Services or a certified partner.

Does my FortiCare Premium need to also be a 5-year term?
Not necessarily, but both contracts must be active simultaneously for Priority RMA eligibility to apply. If FortiCare Premium expires during the 5-year Priority RMA term, Priority RMA access lapses until FortiCare is renewed. Aligning both contract end dates simplifies lifecycle management.

Is the 5-year Priority RMA price locked in at time of purchase?
Yes. The price paid at the time of purchase covers the full 60-month term with no mid-term price increases. This is one of the financial advantages of a longer-term contract compared to annual renewals, which are subject to list price changes at each renewal cycle.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-108F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-F108F-212-02-60

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