Fortinet FortiSwitch 110G-FPOE 4-Hour Priority RMA + On-Site Engineer, 3-Year (FC-10-M10GF-212-02-36)

FC-10-M10GF-212-02-36 gives a FortiSwitch 110G-FPOE three years of the most hands-off RMA Fortinet offers: a four-hour courier replacement paired with an on-site engineer who installs the unit for you. For organizations running closets across multiple buildings or sites with no local technician, that combination turns a switch failure into a scheduled visit rather than an emergency drive.

What This Service Covers

FC-10-M10GF-212-02-36 is the top Priority RMA tier for the FortiSwitch 110G-FPOE: 4-Hour Hardware Delivery with an on-site engineer. After Fortinet confirms an exchange, a courier delivers the replacement switch on-site within four hours and a Fortinet engineer arrives to install it, so your team does not have to rack or cable the unit. It runs for three years from activation and covers Fortinet-confirmed hardware faults; software support stays with your FortiCare contract.

The add-on is registered to a specific FortiSwitch 110G-FPOE serial number and requires an active FortiCare Premium or Elite contract on the same switch.

Who Needs RMA with On-Site Install

The on-site engineer tier fits FortiSwitch 110G-FPOE deployments where no qualified technician is at the location: remote branches, lights-out closets, retail sites, or distributed campuses. Pairing four-hour delivery with installation means a switch failure does not require dispatching your own staff or waiting for a site visit, which matters most where travel time would otherwise dominate the recovery window.

FortiCare Tiers and RMA Eligibility

Priority RMA and Secure RMA are add-ons to your FortiCare per-device support contract, not standalone services. Only FortiCare Premium and FortiCare Elite contracts are eligible for Priority RMA add-ons; Essential-tier contracts are not. The table below summarizes hardware support and response levels across the tiers:

Activation and Delivery

DataCenter360.ca delivers the FC-10-M10GF-212-02-36 license electronically, usually within one business day of payment, with no physical shipment. Activate it in the Fortinet support portal at support.fortinet.com by registering it against your FortiSwitch 110G-FPOE serial number. Coverage starts once activation is confirmed, and the matching FortiCare contract on the same switch must stay active for the service to apply.

Comparing the RMA Tiers

Fortinet offers three Priority RMA tiers for the FortiSwitch 110G-FPOE: Next Calendar Day delivery (-210-), 4-Hour Hardware Delivery (-211-), and 4-Hour Hardware Delivery with an On-Site Engineer (-212-). This contract is the 4-Hour Hardware Delivery with On-Site Engineer tier (-212-). It is the most complete option of the three, the only one that includes installation; if your site already has technical staff, the delivery-only -211- tier covers the same four-hour window at a lower cost. The -210- tier remains the most economical where a next-day swap is acceptable or you keep a spare on the shelf.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca supplies FC-10-M10GF-212-02-36 by worldwide electronic delivery, usually within one business day of payment. One three-year registration to your FortiSwitch 110G-FPOE serial number covers both fast delivery and on-site installation for the term, provided the underlying FortiCare Premium or Elite contract stays active. Contact us to align this with your support renewals or to price multiple sites together.