Fortinet FortiSwitch 110G-FPOE 4-Hour Priority RMA, 5-Year (FC-10-M10GF-211-02-60)

SKU: FC-10-M10GF-211-02-60

Original price was: CAD$2,499.67.Current price is: CAD$1,994.42.

Save:20%You save CAD$353.72
The FortiSwitch 110G-FPOE 5-Year 4-Hour Priority RMA (FC-10-M10GF-211-02-60) speeds hardware replacement for one FortiSwitch 110G-FPOE: on a confirmed exchange, Fortinet couriers a replacement switch to arrive on-site within four hours. Requires an active FortiCare Premium or Elite contract.
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Product description

FC-10-M10GF-211-02-60 covers a FortiSwitch 110G-FPOE for five years of four-hour Priority RMA, which is close to the useful service life many access switches see in a wiring closet. Whenever Fortinet confirms a hardware exchange across that term, a courier delivers the replacement switch within four hours, giving long-lived deployments fast recovery without a renewal to track each year.

What This Service Covers

FC-10-M10GF-211-02-60 is a 4-Hour Hardware Delivery Priority RMA add-on for the FortiSwitch 110G-FPOE. It raises the replacement speed under your FortiCare contract: once Fortinet confirms a hardware exchange, a courier delivers the replacement switch on-site within four hours, rather than the next business or next calendar day. The add-on runs for five years from activation and applies to Fortinet-confirmed hardware faults; software support continues through your FortiCare contract.

This add-on must be registered to a specific FortiSwitch 110G-FPOE serial number and depends on an active FortiCare Premium or Elite contract on the same device.

Who Needs 4-Hour Delivery RMA

A FortiSwitch 110G-FPOE usually anchors the access layer of a wiring closet, powering and connecting access points, IP phones, cameras, and desktops. When it fails, everything downstream loses link and power at once, so the cost of waiting climbs quickly. Four-hour delivery suits closets where a next-day swap is too slow but you have staff who can install the replacement themselves, and it is a common choice for headquarters or campus buildings where IT is on hand but downtime is expensive.

FortiCare Tiers and RMA Eligibility

Priority RMA and Secure RMA are add-ons to your FortiCare per-device support contract, not standalone services. Only FortiCare Premium and FortiCare Elite contracts are eligible for Priority RMA add-ons; Essential-tier contracts are not. The table below summarizes hardware support and response levels across the tiers:

Support Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

DataCenter360.ca delivers the FC-10-M10GF-211-02-60 license electronically, usually within one business day of payment, with no physical shipment. Activate it in the Fortinet support portal at support.fortinet.com by registering it against your FortiSwitch 110G-FPOE serial number. Coverage starts once activation is confirmed, and the matching FortiCare contract on the same switch must stay active for the service to apply.

Comparing the RMA Tiers

Fortinet offers three Priority RMA tiers for the FortiSwitch 110G-FPOE: Next Calendar Day delivery (-210-), 4-Hour Hardware Delivery (-211-), and 4-Hour Hardware Delivery with an On-Site Engineer (-212-). This contract is the 4-Hour Hardware Delivery tier (-211-). It is the fastest delivery-only option; if your site has no one to install the unit, the -212- tier adds a Fortinet engineer to do it. The -210- tier remains the most economical where a next-day swap is acceptable or you keep a spare on the shelf.

Buying from DataCenter360.ca

DataCenter360.ca delivers FC-10-M10GF-211-02-60 electronically to any country as a Fortinet Select Partner, usually within one business day of payment. A single five-year registration to the FortiSwitch 110G-FPOE serial number carries the switch through most of its service life, as long as a FortiCare Premium or Elite contract remains active alongside it. Reach out if you want this RMA aligned with a multi-year FortiCare plan or quoted across a fleet.

How fast is the replacement delivered?

Once Fortinet confirms a hardware exchange, a courier delivers a replacement FortiSwitch 110G-FPOE on-site within four hours, subject to your country’s service coverage. Your team installs the switch. The four-hour clock starts at exchange confirmation, not when you first open the ticket.

Can I buy this without a FortiCare contract?

No. FC-10-M10GF-211-02-60 is an add-on and requires an active FortiCare Premium or Elite contract on the same FortiSwitch 110G-FPOE. FortiCare Essential is not eligible for Priority RMA add-ons. If you need a Premium contract for this switch, DataCenter360.ca can supply FC-10-M10GF-247-02-60.

Is this license available worldwide?

Yes. It is delivered electronically, so DataCenter360.ca supplies it worldwide to any country. Physical part delivery and on-site service follow Fortinet’s per-country service coverage, so confirm local availability if your site is in an area with limited courier or engineer coverage.

What is the difference between the -210-, -211-, and -212- tiers?

The -210- tier is Next Calendar Day delivery, -211- is 4-Hour Hardware Delivery, and -212- is 4-Hour Hardware Delivery with an on-site Fortinet engineer to install the unit. This contract is the -211- tier. All three for the FortiSwitch 110G-FPOE are add-ons to a Premium or Elite FortiCare contract and differ in delivery speed and whether installation is included.

Does this cover software problems as well as hardware?

This service covers hardware replacement only. Software troubleshooting for the FortiSwitch 110G-FPOE is handled through your FortiCare contract. If a software fault damages hardware, Fortinet support decides whether an RMA applies.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-110G-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-M10GF-211-02-60

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