Fortinet FortiSwitch 124F 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-S124N-211-02-36)

SKU: FC-10-S124N-211-02-36

Original price was: CAD$1,499.80.Current price is: CAD$1,209.51.

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FC-10-S124N-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA contract for the FortiSwitch-124F — a replacement unit is dispatched by courier with a 4-hour on-site delivery target any day of the year, including weekends and holidays, from an authorized Fortinet Select Partner.
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Product description

A 3-year Priority RMA contract is the practical choice when the FortiSwitch-124F is part of a stable network that won’t see a hardware refresh until the contract expires. FC-10-S124N-211-02-36 covers 3 full years of 4-Hour Hardware Delivery Priority RMA — if the switch fails at any point during that period, a replacement unit is dispatched by courier targeting delivery within 4 hours of exchange confirmation, seven days a week, including holidays.

What This Contract Covers

FC-10-S124N-211-02-36 is a 3-year Priority RMA add-on for the FortiSwitch-124F. An active FortiCare Premium or Elite contract on the same serial number is required. Coverage includes:

  • Replacement unit dispatched by courier with a 4-hour on-site delivery target after exchange confirmation
  • 24/7 coverage including weekends and public holidays for the full 36-month term
  • Hardware delivery only — installation and FortiLink re-adoption are the customer’s responsibility
  • Single contract renewal instead of three annual renewals

FortiCare Support Tier Comparison

Priority RMA is an add-on for FortiCare Premium and Elite subscribers. This table shows how the standard FortiCare tiers compare on hardware replacement before any Priority RMA add-on is applied:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why Choose a 3-Year Term

The FortiSwitch-124F is a fixed-port access switch that rarely changes roles in a deployment. Once it’s racked and FortiLink-adopted by the managing FortiGate, it typically stays in place until the broader network refresh cycle. A 3-year Priority RMA contract aligns with that cadence, eliminating the annual renewal step and locking in current contract pricing for the full period. For organizations managing multiple FortiSwitch units across a campus or branch network, multi-year terms across all units also simplify the contract renewal calendar.

Activation and Delivery

This is an electronic entitlement delivered worldwide. DataCenter360.ca sends the license key by email within 0–1 business days of purchase. Register the contract in the Fortinet Support Portal under the FortiSwitch-124F serial number for immediate activation. When a failure occurs, a TAC case triggers the 4-hour hardware dispatch process. The 36-month coverage period begins on the registered start date.

Other Term Options

The 1-year term (FC-10-S124N-211-02-12) is the right choice for shorter deployment windows or for evaluating 4-hour RMA coverage before committing to a longer period. The 5-year term (FC-10-S124N-211-02-60) offers the longest coverage span and the lowest effective annual cost for deployments that won’t see a hardware refresh before the contract expires.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. We stock and ship electronically — license keys for multi-year contracts arrive by email the same day or next business day. For organizations running multiple FortiSwitch-124F units, we can help build a consolidated contract renewal schedule to keep all devices covered under aligned expiry dates.

What happens if the FortiSwitch-124F is replaced during the 3-year contract period?
Priority RMA contracts are tied to the specific serial number registered at activation. If the physical switch is replaced by a new unit, the contract does not automatically transfer to the new serial number. Contact Fortinet Support or your reseller to arrange a contract reassignment or to purchase a new contract for the replacement unit.

Does the 4-hour delivery target apply around the clock on all days?
Yes. Priority RMA delivery windows apply 24/7, including weekends and public holidays, which is the key differentiator from standard Advanced Replacement included with FortiCare Premium and Elite. The 4-hour window starts from the time Fortinet’s logistics partner dispatches the replacement, after TAC confirms the exchange — not from the time the support ticket is opened.

Is FortiCare Premium required for this Priority RMA add-on?
Yes. This contract requires an active FortiCare Premium or Elite contract on the same FortiSwitch-124F serial number. Essential-level support does not qualify. If you need to add base FortiCare coverage for the device, FC-10-S124N-247-02-12 (FortiCare Premium, 1-year) can be purchased alongside this contract for the same device.

Can the 3-year term be co-terminated with other Fortinet service contracts?
Fortinet service contracts can be registered with a specific start date, which allows for co-termination alignment. When ordering, indicate the desired start date to align this contract’s expiry with your existing FortiCare Premium contract on the same device or with other service contracts across your network. DataCenter360.ca can assist with the registration process.

Is this contract available for purchase outside Canada?
Yes. DataCenter360.ca delivers license keys electronically to any country. The Priority RMA hardware dispatch is fulfilled by Fortinet’s regional logistics network at the device location. Check that 4-hour courier delivery is available in your specific region before purchasing, as coverage can vary by country and postal code.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124N-211-02-36

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