Fortinet FortiSwitch 124F 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-S124N-211-02-60)

For a FortiSwitch-124F that’s expected to stay in service for five or more years, the 5-year Priority RMA contract removes the overhead of annual renewals while providing the fastest hardware replacement option short of on-site engineer coverage. FC-10-S124N-211-02-60 delivers 5 years of 4-Hour Hardware Delivery Priority RMA — confirmed hardware failures result in a replacement unit dispatched by courier with a 4-hour on-site delivery target, 24 hours a day, 365 days a year.

What This Contract Covers

FC-10-S124N-211-02-60 is a 5-year Priority RMA add-on for the FortiSwitch-124F that requires an active FortiCare Premium or Elite contract on the same device serial number. Coverage includes:

• Replacement unit dispatched by courier targeting 4-hour on-site delivery after exchange confirmation
• Full 24/7 coverage including weekends and public holidays for 60 months
• Hardware delivery only — customer team handles racking, cabling, and FortiLink re-adoption
• Single contract cycle with no annual renewal for five years

FortiCare Support Tier Comparison

This Priority RMA add-on applies on top of an existing FortiCare Premium or Elite contract. The table below shows how the standard FortiCare tiers handle RMA before a Priority add-on is considered:

When a 5-Year Term Makes Sense

The FortiSwitch-124F is well-suited to long deployment cycles in stable environments: campus access layers, permanent branch offices, and manufacturing floors with fixed topology. A 5-year Priority RMA contract covers the switch for the same period as a typical FortiGate refresh cycle, which means the access layer and the firewall contracts can be aligned and renewed together. The 5-year term also delivers the lowest effective annual cost across all term lengths for this service. For environments where 4-hour replacement is a firm uptime requirement, locking in that coverage for five years removes any risk of coverage lapses due to missed renewals.

Activation and Delivery

FC-10-S124N-211-02-60 is an electronic entitlement delivered electronically worldwide. DataCenter360.ca sends the license key by email within 0–1 business days. Register the key in the Fortinet Support Portal under the FortiSwitch-124F serial number to activate coverage. When a failure occurs, open a TAC case — Fortinet dispatches the replacement hardware through the 4-hour courier network after exchange confirmation. Coverage runs for 60 months from the registered start date.

Shorter-Term Alternatives

If a 5-year commitment is not the right fit, the same 4-Hour Hardware Delivery Priority RMA service is available for 1 year (FC-10-S124N-211-02-12) and 3 years (FC-10-S124N-211-02-36). The 1-year term works well for deployments with shorter refresh cycles or for evaluating Priority RMA coverage before committing to a longer period.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Multi-year service contracts are quoted the same way as annual ones — the license key arrives electronically within 0–1 business days after purchase. For organizations consolidating contract renewals across a FortiSwitch fleet, we can help align start dates across multiple devices to simplify the annual review process, even with 5-year terms in place.