Fortinet FortiSwitch-124F Secure RMA, 3-Year (FC-10-S124N-301-02-36)

Three-year infrastructure deployments often outlast the hardware contract cycle that administrators planned at rollout. By year two on a FortiSwitch-124F deployment, a lapsed RMA contract is a quiet risk. FC-10-S124N-301-02-36 solves this with three years of Secure RMA coverage — hardware replacement without mandatory return of the defective unit, keeping configuration data and internal storage within your physical control for the full contract window.

What Secure RMA Covers

FC-10-S124N-301-02-36 is a 3-year Secure RMA contract for the FortiSwitch-124F. When a hardware failure is confirmed through a TAC case, Fortinet ships a replacement unit and does not issue a return merchandise authorization for the defective device. Coverage includes:

• Replacement FortiSwitch-124F dispatched without requiring the defective unit to be returned
• Defective hardware remains at your facility for secure disposal per your internal policy
• Applies to confirmed hardware defects across the full 36-month contract period
• Electronic entitlement registered to the specific FortiSwitch-124F serial number

FortiCare Support Tier Comparison

Secure RMA is an add-on available to FortiCare Premium and Elite subscribers. The table below summarizes how hardware replacement works across FortiCare tiers before any Priority RMA add-on is applied:

Who Needs Secure RMA

Organizations with data-handling policies that restrict where hardware can travel are the primary audience for Secure RMA. FortiSwitch-124F units store VLAN configurations, ACL entries, and FortiLink topology data on internal solid-state storage that is not field-removable without voiding the warranty. For finance, healthcare, government, and defense-sector networks, the standard Advanced Replacement return requirement conflicts with policies that prohibit networking hardware from leaving the facility without certified destruction. A three-year term aligns with the typical switch refresh cycle and eliminates the risk of a coverage gap mid-deployment.

Activation and Delivery

FC-10-S124N-301-02-36 is an electronic entitlement. DataCenter360.ca delivers the license key by email within 0–1 business days of purchase. Register the contract in the Fortinet Support Portal under the specific FortiSwitch-124F serial number. Coverage begins from the registered start date and runs 36 months. When a hardware failure is confirmed, open a TAC case and reference the Secure RMA contract — Fortinet dispatches the replacement unit without requesting the defective hardware in return.

1-Year and 5-Year Alternatives

The same Secure RMA service is available as a 1-year contract (FC-10-S124N-301-02-12) and a 5-year contract (FC-10-S124N-301-02-60). The 3-year term in this listing matches the most common switch hardware cycle; the 5-year option is worth considering for deployments with longer refresh intervals or organizations that prefer fewer renewal events. All three terms cover the same Secure RMA benefit — only the duration differs.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiSwitch support contracts across all service tiers and terms. If you are unsure whether Secure RMA applies to your environment — or need to pair it with a base FortiCare Premium contract for the same serial number — we can confirm the right combination before you order. Electronic delivery is standard, usually same business day, to any country.