Fortinet FortiSwitch-124F Secure RMA, 5-Year (FC-10-S124N-301-02-60)

Regulated industries — federal agencies, financial institutions, healthcare networks — often have data-handling policies that stay in place regardless of how often hardware is refreshed. For a FortiSwitch-124F deployment in those environments, the five-year Secure RMA contract is a practical choice: it matches the longest common hardware service window and removes the administrative overhead of annual renewal while maintaining the no-return protection year after year.

What Secure RMA Covers

FC-10-S124N-301-02-60 is a 5-year Secure RMA contract for the FortiSwitch-124F. On a confirmed hardware failure through a Fortinet TAC case, a replacement unit ships without Fortinet issuing a return merchandise authorization for the defective device. Coverage includes:

• Replacement FortiSwitch-124F provided without requiring the defective unit to be returned to Fortinet
• Defective hardware stays at your facility for secure disposal under your organization’s data security procedures
• Applies to confirmed hardware defects for the full 60-month period
• Electronic entitlement registered to the specific FortiSwitch-124F serial number at activation

FortiCare Support Tier Comparison

Secure RMA is an add-on for FortiCare Premium and Elite. The following table outlines how hardware replacement works at each base FortiCare tier without any Priority RMA add-on in place:

Who Buys the 5-Year Term

Five years of Secure RMA makes sense for two kinds of environments. The first is a long-lifecycle deployment where the FortiSwitch-124F is expected to run for five or more years before the next hardware refresh — common in branch offices and campus access layers where operational stability is prioritized over frequent upgrades. The second is any organization that needs the no-return benefit to be continuously active without renewal risk. A lapsed Secure RMA contract on a device with sensitive configuration data creates a compliance exposure the moment standard Advanced Replacement (with mandatory return) becomes the only option. Purchasing 5 years upfront eliminates that risk entirely.

Activation and Delivery

FC-10-S124N-301-02-60 is delivered electronically. DataCenter360.ca sends the license key by email within 0–1 business days. Activate in the Fortinet Support Portal under the FortiSwitch-124F serial number. Coverage runs 60 months from the registered start date. When a hardware failure is confirmed through a TAC case, Fortinet dispatches the replacement without requesting the defective unit back.

Shorter-Term Alternatives

The same Secure RMA benefit is available as FC-10-S124N-301-02-12 (1 year) and FC-10-S124N-301-02-36 (3 years). If the 5-year commitment does not align with your procurement cycle, the 3-year term is the next best fit for standard refresh windows. All three cover identical Secure RMA rights — the only variable is the contract duration.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner carrying the full range of FortiSwitch support contracts. We can confirm whether a 5-year Secure RMA contract aligns with your existing FortiCare base coverage and help you avoid contract-term mismatches. License keys are issued electronically and typically land in your inbox the same business day you order.