Fortinet FortiSwitch 124F FPOE FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S124F-314-02-12)

SKU: FC-10-S124F-314-02-12

Original price was: CAD$110.07.Current price is: CAD$103.20.

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FC-10-S124F-314-02-12 is a 1-year FortiCare Essential renewal for the FortiSwitch 124F-FPOE, providing next-business-day critical response, return-and-replace RMA, and firmware access for your full-PoE 24-port switch, delivered electronically worldwide.
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Product description

When your FortiSwitch 124F-FPOE is powering IP cameras or wireless APs across all 24 PoE+ ports, an active support contract is not optional — it is the difference between having an RMA path and being without one when hardware fails. This 1-year FortiCare Essential renewal (FC-10-S124F-314-02-12) is the annual entry point for keeping that coverage active. At $74.77, it fits a standard yearly IT budget, and it covers everything Essential provides — firmware access, return-and-replace RMA, and next-business-day critical response — for one uninterrupted calendar year.

What it covers

FortiCare Essential delivers next-business-day critical response for your FS-124F-FPOE, return-and-replace RMA coverage, access to all firmware updates released during the term, and use of Fortinet’s online tools and asset portal. Telephone support is not included — that begins with FortiCare Premium. This contract keeps your FPOE switch eligible for Fortinet’s formal case management and hardware replacement process for the full 12-month term.

Who needs it

This renewal suits teams running the FS-124F-FPOE in a FortiLink-managed Security Fabric where the switch operates reliably but compliance or procurement policy requires an active support contract at all times. The FPOE variant’s full PoE budget across all 24 ports makes it a common fixture in IP surveillance and high-density wireless deployments — environments where having an RMA path matters even when incidents are rare. If your organization operates on annual procurement cycles, the 1-year term maps directly to that cadence without over-committing.

Activation & delivery

This is an electronic license with worldwide delivery. After your order is confirmed, Fortinet delivers the activation key by email — no physical shipment. Apply the key in the Fortinet Support Portal under the FS-124F-FPOE’s registered serial number to attach the contract and start the 12-month term. Delivery is not restricted to Canada; the license activates globally. Have your hardware serial number ready before activating to avoid any delay.

One service vs the bundle

Essential is the baseline FortiCare tier. It covers firmware continuity and hardware replacement eligibility for the full year. Organizations that require telephone support or a 1-hour critical response SLA should compare FortiCare Premium before choosing. If next-business-day response is acceptable for your FS-124F-FPOE deployment, Essential is the cost-effective path for a 12-month commitment.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. A 1-year renewal like FC-10-S124F-314-02-12 is well suited to teams who evaluate coverage annually or whose budgets are approved on a 12-month basis — there is no long-term commitment, and the contract aligns to your fiscal cycle. Your activation key is delivered electronically and registers directly in Fortinet’s portal. If you are also considering the 3-year or 5-year option and want to compare total cost before ordering, contact DataCenter360.ca before placing your order.

Frequently asked questions

Is FC-10-S124F-314-02-12 a new license or a renewal?
It is a renewal only. FortiCare Essential for the FortiSwitch 124F-FPOE must be purchased at the time of initial hardware acquisition — this SKU re-ups an existing contract and cannot be attached to a switch that has no prior FortiCare coverage.
What is the difference between the FPOE and POE variants of the FortiSwitch 124F?
The FPOE delivers a full PoE+ power budget shared across all 24 ports, supporting higher-draw devices like PTZ cameras or dual-radio APs at every port simultaneously. The POE variant (S124P) carries a lower total wattage ceiling. This support contract is for the FPOE hardware variant.
Does Essential include telephone support?
No. Telephone support starts with FortiCare Premium. Essential provides next-business-day critical response via Fortinet’s online case portal, along with return-and-replace RMA and firmware access. If live phone support is a requirement, compare the Premium tier before ordering.
When does the 1-year coverage period start?
Coverage starts on the date you apply the activation key in the Fortinet Support Portal, not on the purchase date. Activate promptly after receiving your key to avoid any unintended gap in coverage.
Does FortiCare Essential include FortiGuard security subscription services?
No. FortiCare Essential is a hardware support and RMA contract. FortiGuard security feed subscriptions — threat intelligence, IPS, and similar services — are separate licenses and are not bundled with this renewal.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124F-314-02-12

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