Fortinet FortiSwitch-124F-FPOE Next-Day Priority RMA, 1-Year (FC-10-S124F-210-02-12)

A FortiSwitch-124F-FPOE failure is more than a switching outage. Every PoE port on the switch powers a device directly — IP phones go silent, wireless access points drop clients, security cameras lose power. The FC-10-S124F-210-02-12 Next Calendar Day Priority RMA contract limits the gap to a single business day: once a TAC case confirms the hardware failure, Fortinet dispatches a replacement FortiSwitch-124F-FPOE for next-calendar-day delivery.

What Next Calendar Day Priority RMA Covers

FC-10-S124F-210-02-12 is a 1-year Priority RMA add-on for the FortiSwitch-124F-FPOE that upgrades the hardware replacement dispatch timeline. Under an active FortiCare Premium or Elite contract, the base Advanced Replacement benefit includes next-business-day dispatch. This Priority RMA contract improves that to next-calendar-day — meaning Fortinet ships the replacement even if the TAC case is opened on a weekend or holiday. Coverage includes:

• Next-calendar-day dispatch of a replacement FortiSwitch-124F-FPOE after TAC confirms the hardware failure
• Applies on all calendar days, including weekends and holidays
• Requires an active FortiCare Premium or Elite subscription on the same serial number
• Electronic entitlement delivered worldwide, registered to the specific unit’s serial number

FortiCare Support Tier Comparison

Next Calendar Day Priority RMA is eligible only for FortiCare Premium and Elite customers. The table below shows how hardware replacement is handled at each FortiCare tier without a Priority RMA add-on:

Who Needs This Service

Next Calendar Day Priority RMA is the right fit for access-layer PoE switches that power mission-critical devices but where a same-business-day return to full operation is acceptable. Typical deployments include enterprise branch offices where IP telephony and Wi-Fi run over the FortiSwitch-124F-FPOE, retail environments where PoE cameras and point-of-sale terminals are on the switch, and mid-size campus buildings where the FPOE switch is the only PoE source on a given floor. If the site can tolerate a brief PoE outage measured in hours (not minutes), Next Calendar Day dispatch delivers significantly faster hardware replacement than standard Advanced Replacement without the higher cost of 4-Hour service.

Activation and Delivery

FC-10-S124F-210-02-12 is an electronic entitlement. DataCenter360.ca sends the license key by email within 0–1 business days of purchase. Register the contract in the Fortinet Support Portal against the FortiSwitch-124F-FPOE serial number. Coverage activates from the registered start date and runs 12 months. To invoke Priority RMA, open a TAC case for the hardware failure — Fortinet’s support team confirms eligibility and dispatches the replacement unit under the next-calendar-day SLA.

3-Year and 5-Year Options

The same Next Calendar Day Priority RMA service is available for 3 years (FC-10-S124F-210-02-36) and 5 years (FC-10-S124F-210-02-60). Longer terms are typically more cost-effective on a per-year basis and remove the annual renewal task. Choose the term that aligns with your FortiCare Premium or Elite contract on the same device.

Buying from DataCenter360.ca

DataCenter360.ca carries FortiSwitch-124F-FPOE support contracts across all service tiers and terms. If you’re building out a PoE access layer and want to confirm which RMA tier fits your uptime requirements, we can walk through the options. License keys are delivered electronically, typically within the same business day, to any country.