Fortinet FortiSwitch-124F-FPOE Next-Day Priority RMA, 3-Year (FC-10-S124F-210-02-36)

SKU: FC-10-S124F-210-02-36

Original price was: CAD$1,071.29.Current price is: CAD$863.94.

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The FC-10-S124F-210-02-36 delivers 3 years of Next Calendar Day Delivery Priority RMA for the FortiSwitch-124F-FPOE — replacement hardware dispatched the next calendar day after a TAC-confirmed failure, under FortiCare Premium or Elite. Worldwide electronic delivery.
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Product description

Three years is the most common hardware support window for campus access switches. Buying the FC-10-S124F-210-02-36 Next Calendar Day Priority RMA contract at that same term keeps the FortiSwitch-124F-FPOE covered for the expected service life of the deployment — without the overhead of annual renewals and without the risk of a lapse leaving the switch on slower standard replacement during a critical failure period.

What Next Calendar Day Priority RMA Covers

FC-10-S124F-210-02-36 is a 3-year Priority RMA add-on for the FortiSwitch-124F-FPOE that upgrades the hardware dispatch timeline from next-business-day (FortiCare Premium base) to next-calendar-day. Applies across weekends and holidays throughout the 36-month contract. Coverage includes:

  • Next-calendar-day dispatch of a replacement FortiSwitch-124F-FPOE on all days of the week after TAC confirms the hardware failure
  • Three years of continuous coverage without annual renewal
  • Requires active FortiCare Premium or Elite on the same serial number
  • Electronic entitlement registered to the FortiSwitch-124F-FPOE serial number at activation

FortiCare Support Tier Comparison

Next Calendar Day Priority RMA is available only at FortiCare Premium and Elite tiers. The table summarizes base hardware replacement handling before any Priority RMA add-on:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Benefits from a 3-Year Term

Environments that run the FortiSwitch-124F-FPOE as a long-term part of their access layer benefit most from the 3-year term. Branch offices and mid-size campuses where PoE powers a consistent set of devices — phones, cameras, APs — tend to have predictable hardware lifecycles. Locking in Next Calendar Day delivery for the full lifecycle reduces procurement events and removes the renewal-tracking burden for the IT team. It also means there is no service-level gap if the renewal deadline is missed — a common issue in multi-site deployments with many individual device contracts.

Activation and Delivery

FC-10-S124F-210-02-36 is an electronic entitlement delivered worldwide. DataCenter360.ca sends the license key by email within 0–1 business days of purchase. Register in the Fortinet Support Portal under the FortiSwitch-124F-FPOE serial number. Coverage runs 36 months from the registered start date. When a hardware failure is confirmed through a TAC case, Fortinet dispatches the replacement unit under the next-calendar-day SLA for the life of the contract.

1-Year and 5-Year Alternatives

Next Calendar Day Priority RMA is also available as a 1-year contract (FC-10-S124F-210-02-12) for deployments not yet committed to the full refresh cycle, and as a 5-year contract (FC-10-S124F-210-02-60) for extended infrastructure runs where maximum upfront savings and minimum renewal overhead are the priorities. All three cover the same Priority RMA dispatch benefit.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with FortiSwitch-124F-FPOE support contracts available at all terms. If you need to co-term Priority RMA with an existing FortiCare Premium subscription or align contract dates for a multi-switch deployment, we can help confirm the right configuration. Electronic delivery to any country, typically same business day.

Does the 3-year term cover multiple hardware failures, or just one?
The contract covers all confirmed hardware failures during the 36-month period. Each time a TAC case confirms a hardware failure during the contract window, Fortinet dispatches a replacement FortiSwitch-124F-FPOE under the next-calendar-day SLA. There is no per-event limit on the number of replacements during the term — coverage applies to every qualifying hardware failure across the full three years.

Does FortiCare Premium need to be co-termed with this contract?
It does not have to be identical in term, but the FortiCare Premium or Elite contract must be active whenever a TAC case is opened. If the base FortiCare contract expires before the 3-year Priority RMA window closes, replacement events during that gap would not qualify for the Priority RMA SLA. Aligning both contracts to the same term — using FC-10-S124F-247-02-36 for FortiCare Premium, 3-year — is the cleanest approach.

What is the difference between Next Calendar Day and 4-Hour Priority RMA?
Next Calendar Day (this contract) means Fortinet dispatches the replacement hardware by the next calendar day after the TAC case is confirmed. 4-Hour Priority RMA (FC-10-S124F-211 series) means Fortinet ships within 4 hours of case confirmation. The 4-Hour tier is faster but costs more and is designed for environments where PoE outages cannot be tolerated for even a full day. For most branch and campus deployments, Next Calendar Day is sufficient and more cost-effective.

Is this service available for purchase outside Canada?
Yes. DataCenter360.ca delivers electronic license keys worldwide within 0–1 business days. The Priority RMA service itself (hardware dispatch) depends on Fortinet’s regional logistics capabilities at the device’s registered location. Confirm service availability at your specific site location with Fortinet Support before purchasing, as regional coverage and SLA terms can vary outside North America.

Can Priority RMA be activated mid-deployment if the FortiSwitch is already running?
Yes. The FC-10-S124F-210-02-36 contract can be added to an active FortiSwitch-124F-FPOE deployment at any time during the hardware’s service life, as long as active FortiCare Premium or Elite coverage is in place. Register the contract in the Fortinet Support Portal with the device’s serial number to start coverage. It is recommended to register immediately after purchase so the contract is active before a failure event occurs.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-124F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S124F-210-02-36

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