Fortinet FortiSwitch 124F-FPOE FortiCare Premium, 3-Year (FC-10-S124F-247-02-36)

When you’re deploying a batch of FS-124F-FPOE switches across multiple sites on a 3-year refresh cycle, staggered annual renewals create unnecessary overhead. The FortiCare Premium 3-Year contract (FC-10-S124F-247-02-36) aligns your FortiSwitch support term to a standard deployment lifecycle, gives you advance hardware replacement for the full term, and locks in 24×7 access to Fortinet support from day one.

What FortiCare Premium Covers

FortiCare Premium provides 24×7 telephone and web support, a 1-hour response SLA for priority-1 incidents, and advance hardware replacement over the 3-year contract term. If the switch fails, Fortinet ships a replacement unit before you return the failed hardware. All firmware updates, security patches, and support portal access are included. Coverage runs continuously from activation through the end of year 3, with no gaps or annual reactivation.

FortiCare Tier Comparison

This is a FortiCare Premium contract. The table below compares the three FortiCare tiers available for FortiSwitch models:

Who Needs FortiCare Premium

The 3-year Premium contract suits IT teams at organizations running FS-124F-FPOE switches in edge, branch, or distribution closets where production continuity matters. It covers multi-site deployments where a single support relationship for multiple units simplifies case management. Managed service providers who need to meet customer SLAs across a FortiSwitch estate also find the 3-year term easier to budget and track than rolling annual renewals.

Activation and Delivery

FC-10-S124F-247-02-36 is an electronic license delivered within 0-1 business days from DataCenter360.ca. Activate in the Fortinet support portal using the FS-124F-FPOE serial number, or through your FortiGate if the switch runs under FortiLink management. The 3-year term starts on the activation date and runs continuously.

Choosing the Right Term

The 3-year contract reduces your per-year support cost compared to renewing a 1-year contract (FC-10-S124F-247-02-12) three times in sequence. If the FS-124F-FPOE will be in service for 5 years or more, the 5-year option (FC-10-S124F-247-02-60) lowers the annual cost further and eliminates mid-cycle renewals. FortiCare Essential (FC-10-S124F-314-02-12) is available at a lower price point if advance replacement and 24×7 response are not requirements.

Buying from DataCenter360.ca

DataCenter360.ca carries all three FortiCare Premium term lengths for the FS-124F-FPOE and can bundle them with hardware if you’re sourcing a new deployment. As a Fortinet Select Partner, we process licenses electronically, typically the same business day. Contact us if you want to confirm coverage on an existing unit before the expiry date.