Original price was: CAD$656.45.CAD$529.40Current price is: CAD$529.40.
Authorized Partner for United States (US)When you need the box replaced and racked, not just shipped, FC-10-S24GF-212-02-12 adds one year of 4-Hour Priority RMA with an on-site engineer for the FortiSwitch 124G-FPOE. A replacement arrives within four hours and a Fortinet technician installs it for you.
FC-10-S24GF-212-02-12 is a 4-Hour Priority RMA add-on with on-site engineering for the FortiSwitch 124G-FPOE. When Fortinet confirms a hardware failure, a replacement switch is delivered within a four-hour target window and a Fortinet engineer is dispatched to install it, so you are not left to rack and cable the unit yourself.
Coverage runs for one year from activation, is tied to one FortiSwitch 124G-FPOE serial number, and requires an active FortiCare Premium or Elite contract on that switch, since Priority RMA is only available on those tiers.
This tier is built for a FortiSwitch 124G-FPOE at a site with no one to rack a replacement: lights-out closets, remote branches without on-site IT, and critical access layers where the fix must be both fast and hands-off. The four-hour window plus an installing engineer removes the wait and the labour.
Priority RMA is an add-on, not a standalone contract. Only FortiCare Premium and Elite are eligible for Priority RMA add-ons; Essential provides standard return-and-replace only. The table summarizes hardware support and response levels across the tiers:
| Support Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca delivers the FC-10-S24GF-212-02-12 license electronically, usually within one business day of payment, with no physical shipment of the license itself. Register it in the Fortinet support portal at support.fortinet.com against your FortiSwitch 124G-FPOE serial number. Coverage starts once activation is confirmed and runs for one year, and the underlying FortiCare Premium or Elite contract must stay active for the replacement terms to apply.
Fortinet offers Priority RMA at several speeds for the FortiSwitch 124G-FPOE. Next Calendar Day (-210-) targets delivery the following calendar day. 4-Hour Delivery (-211-) aims to put a replacement on site within four hours. 4-Hour Delivery with On-Site Engineer (-212-) adds a technician to install it. Secure RMA (-301-) is separate: it lets you keep and destroy the failed unit for data protection. Pick the tier that matches how long this switch can be down and whether you need hands on site or hardware retained.
DataCenter360.ca, a Fortinet Select Partner, delivers FC-10-S24GF-212-02-12 electronically, usually within one business day. With a Premium or Elite FortiCare contract in place on the FortiSwitch 124G-FPOE, the four-hour plus on-site engineer response is ready once everything is registered to the serial. Ask us about multi-year terms to lock the rate.
This tier targets a replacement FortiSwitch 124G-FPOE on site within four hours of a confirmed fault and adds a Fortinet engineer to install it. Both the four-hour window and on-site engineering depend on Fortinet coverage for your area, so confirm availability for your location.
Yes. Priority RMA is an add-on and requires an active FortiCare Premium or Elite contract on the same FortiSwitch 124G-FPOE. Essential-tier contracts are not eligible for Priority RMA. DataCenter360.ca can supply the matching FortiCare Premium term if you need it.
Yes. The license is delivered electronically, so DataCenter360.ca supplies it worldwide to any country. The physical replacement and any on-site service follow Fortinet’s per-country coverage, so verify local availability if your site sits outside major service areas.
Priority RMA changes how fast a replacement arrives. Secure RMA (-301-) changes what happens to the failed unit: you keep and destroy it instead of returning it. They address different needs and can be combined on the same FortiSwitch 124G-FPOE.
It covers hardware replacement only. Software and configuration support for the FortiSwitch 124G-FPOE come through your FortiCare contract, and consumable or accessory items are out of scope. Replacement is for confirmed hardware faults on the registered serial number.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124G-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S24GF-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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