Fortinet FortiSwitch 148E FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S148E-314-02-12)

SKU: FC-10-S148E-314-02-12

Original price was: CAD$62.39.Current price is: CAD$58.49.

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FC-10-S148E-314-02-12 is a 1-Year FortiCare Essential Support renewal for the FortiSwitch 148E, covering firmware updates, return-and-replace hardware RMA, and next-business-day critical-issue response, delivered electronically worldwide.
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Product description

Many IT teams running the FortiSwitch 148E handle routine troubleshooting in-house and mainly need a support contract to stay current on firmware, preserve hardware replacement rights, and keep the unit under a valid Fortinet entitlement. FC-10-S148E-314-02-12 covers exactly those requirements: one year of FortiCare Essential Support at the entry tier, available as a renewal for an FS-148E already in service.

What it covers

FC-10-S148E-314-02-12 entitles the registered FortiSwitch 148E to the following for 12 months:

  • Firmware updates and access to Fortinet’s online support tools and asset portal
  • Return-and-replace hardware RMA when the unit fails
  • Next-business-day response for critical issues submitted via the support portal

The table below shows how Essential compares to the Premium and Elite tiers so you can confirm this is the right level for your environment.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who needs it

FortiCare Essential is a practical fit for FortiSwitch 148E units deployed in lower-criticality roles: secondary office distribution, lab environments, or locations where in-house staff can absorb a next-business-day wait on critical cases. It is also the standard choice for organizations that renewed at Essential historically and want to maintain continuity at the same tier. Note that FC-10-S148E-314-02-12 is available only as a renewal contract and cannot be purchased alongside a new FS-148E; for a switch being bought new, the initial support contract must be at the Premium or Elite tier.

Activation & delivery

FC-10-S148E-314-02-12 is delivered electronically after purchase. DataCenter360.ca sends a Fortinet registration token by email, which you apply through the Fortinet Support Portal against your FS-148E serial number. Activation is typically same- or next-business-day. The service carries no geographic restrictions and can be registered to a FortiSwitch 148E installed anywhere in the world. Because this is a renewal-only SKU, confirm your existing contract end date before ordering so there is no gap in coverage.

One service vs the bundle

FC-10-S148E-314-02-12 is a standalone FortiCare support contract covering the FS-148E hardware and software only. It does not include FortiGuard security subscription services, which are separate entitlements applied to an upstream FortiGate. If your current contract already includes FortiGuard components and you are renewing both, verify the exact SKU combination you need before purchasing this Essential-only contract. Buyers who want a single part number covering both support and security should look at the bundle SKUs for the FS-148E rather than renewing support and security separately.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with authorization to sell FortiCare renewals worldwide. FC-10-S148E-314-02-12 is in stock at a lower price point than Premium or Elite, making it a straightforward renewal for budget-conscious deployments. Before ordering, check your FS-148E registration in the Fortinet Support Portal to confirm the current contract tier and expiry date. If you manage a fleet of FS-148E units due for renewal at the same time, contact our quoting team to consolidate the order and avoid processing renewals one at a time.

Frequently asked questions

Can I buy FC-10-S148E-314-02-12 when purchasing a new FortiSwitch 148E?
No. FortiCare Essential (svc code 314) is available only as a renewal contract. It cannot be added to an initial hardware purchase. If you are buying a new FS-148E, you will need a Premium or Elite support SKU for the first term.
What response time does FortiCare Essential provide for critical issues?
Essential targets a next-business-day response for critical cases submitted via the Fortinet Support Portal. If your environment requires faster response, consider FortiCare Premium (1-hour response) or Elite (15-minute response) for the FS-148E.
Does this contract include telephone support?
No. FortiCare Essential does not include telephone support. Technical cases are handled through the online support portal. Telephone support is available starting with the Premium tier.
How does hardware replacement work under FortiCare Essential?
Essential uses a return-and-replace process: you ship the failed FS-148E to Fortinet, and a replacement is sent after the return is received. The Premium and Elite tiers provide advance replacement, where the new unit ships before you return the failed one.
Is FC-10-S148E-314-02-12 valid for a FortiSwitch 148E outside Canada?
Yes. FortiCare Essential is an electronic service contract with no geographic restriction. It can be registered to a FortiSwitch 148E located anywhere in the world, regardless of where the original hardware was purchased.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-148E

Product Type

Product Group

End of Order Date (EOO)

2025-03-13

Last Service Extension Date (LSED)

2029-03-13

End of Support Date (EOS)

2030-03-13

Product Family

FortiSwitch

MPN

FC-10-S148E-314-02-12

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