Fortinet FortiSwitch 224D-FPOE FortiCare Premium, 1-Year (FC-10-W0226-247-02-12)

SKU: FC-10-W0226-247-02-12

Original price was: CAD$231.83.Current price is: CAD$186.96.

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FortiCare Premium 1-Year for the FortiSwitch 224D-FPOE (FC-10-W0226-247-02-12): 24/7 support and next-calendar-day hardware replacement for a full year, delivered electronically — keeps an active access switch covered without a multi-year commitment.
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Product description

The FortiSwitch 224D-FPOE is a proven 24-port access switch that many organizations have run for years in wiring closets and small distribution frames. Keeping FortiCare active on hardware like this matters: the FC-10-W0226-247-02-12 provides a 1-year FortiCare Premium contract that maintains 24/7 support access, next-calendar-day hardware replacement, and firmware entitlement for the FS-224D-FPOE, one year at a time.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support offering, positioned between Essential and Elite. For the FS-224D-FPOE, the contract provides around-the-clock phone and web case support, next-calendar-day hardware replacement if the switch fails, and full access to firmware updates and the Fortinet support portal. Without active coverage, firmware access and the ability to open hardware replacement cases lapse.

The FortiSwitch 224D-FPOE is a 24-port 1 RU access switch with 24 GE RJ45 ports, 4x GE SFP uplinks, 56 Gbps switching capacity, and 24-port full PoE+ with a 370W budget. It supports FortiLink mode for integration with FortiGate and can be managed via FortiCloud. The optional FRPS-740 redundant power supply is also available for this model. Keeping support active ensures the switch remains eligible for OS updates and hardware replacement through the full period of deployment.

Feature Essential Premium Elite
Critical-issue response Next business day ✓ Same calendar day ✓ Same calendar day
Telephone support hours 8×5 business hours ✓ 24/7 ✓ 24/7 dedicated
Hardware replacement Next business day ✓ Next calendar day ✓ Next calendar day
Priority RMA add-on eligibility ✓ Eligible ✓ Included
Firmware, updates & portal Standard access ✓ Full access ✓ Full access
Dedicated TAM / Elite extras ✓ Dedicated account team (extended LTS & monitoring portal: FortiGate only)

Who Needs This Contract

IT teams maintaining the FS-224D-FPOE in active service for another year are the direct buyers. The switch is common in smaller deployments: 24 ports covers a single floor or a dedicated PoE segment for access points and IP phones without requiring a larger 48-port unit. For environments running the switch as part of a FortiLink fabric, keeping FortiCare active also ensures compatibility with the FortiGate management platform and access to any interoperability fixes released in future FortiSwitchOS versions. Customers that want annual flexibility and prefer not to commit multi-year on older hardware will find the 1-year term appropriate.

Activation and Delivery

After purchase, DataCenter360.ca delivers the license key electronically, typically the same business day. You register it at support.fortinet.com using the serial number of the covered unit, and coverage activates immediately for 12 months. No hardware change or on-site visit is required. This contract is available to buyers worldwide with no geographic restriction.

Multi-Year Options and Priority RMA

If you plan to continue running the FS-224D-FPOE beyond this year, the 3-year version (FC-10-W0226-247-02-36) or 5-year version (FC-10-W0226-247-02-60) cover the same FortiCare Premium entitlement for a longer window at a single purchase price. Organizations that require faster hardware delivery can add Priority RMA (FC-10-W0226-210-02-12) as a separate 1-year contract, upgrading the standard next-calendar-day replacement to same-business-morning delivery.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner stocking the FortiSwitch 224D-FPOE licensing portfolio. Orders for the FC-10-W0226-247-02-12 are processed electronically and typically fulfilled the same day. The ordering team can confirm whether the specific unit serial number is eligible for FortiCare coverage before purchase. All transactions are handled securely with official Fortinet entitlement.

Is the FortiSwitch 224D-FPOE still supported under FortiCare contracts?

The FS-224D-FPOE is part of the Fortinet Secure Access family and FortiCare contracts remain available for models that have not reached End of Support status. Verify the current product lifecycle status for your unit’s serial number at support.fortinet.com before purchasing.

What does next-calendar-day replacement mean in practice?

If you open a hardware replacement case and Fortinet confirms the defect, they ship a replacement unit to arrive the following calendar day, including weekends and holidays. This is faster than Essential’s next-business-day commitment, which excludes weekends. For PoE switches powering endpoints that run around the clock, the calendar-day commitment reduces potential downtime by one to three days in a worst-case weekend failure scenario.

Can I keep this switch in FortiLink mode if the FortiCare contract lapses?

FortiLink integration and basic switching continue to function without active FortiCare. However, if the switch’s firmware falls behind the FortiGate’s FortiOS version, Fortinet may not support mixed-version FortiLink operations. Keeping FortiCare active ensures firmware updates are available to maintain version alignment.

Is there a reinstatement fee if my coverage has already lapsed?

Fortinet may apply a lapse reinstatement fee when renewing a contract that has been expired for a period of time. The fee amount depends on how long the gap has been and the product. Renewing before the expiry date avoids any reinstatement charge. Contact DataCenter360.ca with your serial number and expiry date for a quote.

Does FortiCare Premium include the Priority RMA service?

No. Priority RMA is a separate add-on (FC-10-W0226-210-02-12) that upgrades hardware delivery to same-business-morning. FortiCare Premium includes next-calendar-day replacement. If that window is acceptable for your environment, no add-on is needed. If not, add the Priority RMA contract alongside this one.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224D-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0226-247-02-12

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