Original price was: CAD$695.48.CAD$560.87Current price is: CAD$560.87.
Authorized Partner for United States (US)For IT teams planning to run the FortiSwitch 224D-FPOE through a full service cycle, committing to 3-year FortiCare Premium coverage upfront removes the annual renewal step and guarantees consistent support terms for the entire period. The FC-10-W0226-247-02-36 covers the FS-224D-FPOE with 24/7 technical support, next-calendar-day hardware replacement, and firmware access across all 36 months.
FortiCare Premium provides 24/7 phone and web case access, next-calendar-day hardware replacement on confirmed failures, and full firmware update entitlement for the covered unit. It sits above Essential (8×5 hours, next-business-day hardware) and below Elite (dedicated account team). For the FS-224D-FPOE, this is the most common contract choice for production environments because it covers the scenarios that matter: late-night failures and time-sensitive hardware swaps.
The FortiSwitch 224D-FPOE provides 24 GE RJ45 access ports, 4x GE SFP uplinks, 56 Gbps switching capacity, and 24-port full PoE+ with a 370W budget in a 1 RU form factor. It supports FortiLink mode with FortiGate and optional redundant power via the FRPS-740. Three years of FortiCare Premium keeps the switch covered across firmware cycles and hardware lifecycle events.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | ✓ Same calendar day | ✓ Same calendar day |
| Telephone support hours | 8×5 business hours | ✓ 24/7 | ✓ 24/7 dedicated |
| Hardware replacement | Next business day | ✓ Next calendar day | ✓ Next calendar day |
| Priority RMA add-on eligibility | — | ✓ Eligible | ✓ Included |
| Firmware, updates & portal | Standard access | ✓ Full access | ✓ Full access |
| Dedicated TAM / Elite extras | — | — | ✓ Dedicated account team (extended LTS & monitoring portal: FortiGate only) |
A 3-year FortiCare Premium contract makes sense for the FS-224D-FPOE in any production wiring closet or access distribution point where downtime is not acceptable and the switch is expected to stay in service for at least three years. Common use cases include powering IP phones, wireless access points, and IP cameras where around-the-clock PoE is a requirement. The 3-year term is particularly practical for organizations running FortiLink environments that want to align switch support terms with the FortiGate renewal schedule.
DataCenter360.ca delivers the license key electronically, typically on the same business day as purchase. Registration requires the serial number of the specific FortiSwitch 224D-FPOE unit and is completed at support.fortinet.com. Coverage activates immediately for 36 months and requires no on-site visit. The contract is available to customers worldwide without geographic restriction.
The 1-year version (FC-10-W0226-247-02-12) is available for teams that prefer annual flexibility. For the longest coverage window, the 5-year term (FC-10-W0226-247-02-60) eliminates renewals through the full hardware lifecycle. Teams with strict uptime SLAs can pair this 3-year contract with the Priority RMA add-on (FC-10-W0226-210-02-36), which upgrades hardware delivery from next-calendar-day to same-business-morning under a separate matching 3-year term.
DataCenter360.ca is a Fortinet Select Partner with MSSP designation, authorized to sell the full FortiSwitch support licensing catalog. The FC-10-W0226-247-02-36 is available for immediate electronic delivery, and the team can confirm serial number eligibility before any order is placed. Pricing is competitive, transactions are processed securely, and the resulting entitlement is registered directly under your Fortinet support account for the full 3-year term.
Yes, but Fortinet may apply a lapse reinstatement fee depending on how long coverage has been expired. The fee is determined at registration based on the product and the gap period. Renewing before expiry avoids the fee entirely. DataCenter360.ca can check your unit’s status and provide a quote.
The coverage terms are equivalent, but a single 3-year purchase eliminates the annual renewal action and locks in pricing. There is no risk of a coverage lapse between years, and the per-year cost is generally lower than purchasing three consecutive 1-year contracts at future pricing.
Yes. It covers 24/7 technical support for software and configuration issues, firmware update entitlement, and next-calendar-day hardware replacement if the unit has a confirmed hardware failure. Coverage applies to the specific unit registered under the contract.
Once registered, a FortiCare contract is tied to the serial number it was activated against. If the hardware is replaced under the contract’s hardware replacement provision, the remaining term transfers to the replacement unit through the Fortinet support portal. If you are retiring the original unit and purchasing new hardware, a new contract is required for the new unit’s serial number.
Essential provides 8×5 telephone support and next-business-day hardware replacement. Premium upgrades both to 24/7 support and next-calendar-day hardware replacement. For a switch powering PoE devices in a production environment, the around-the-clock support and faster hardware replacement timeline of Premium are worth the difference in cost.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224D-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0226-247-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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