Fortinet FortiSwitch 224E FortiCare Elite Support, 1-Year (FC-10-W0300-284-02-12)

SKU: FC-10-W0300-284-02-12

Original price was: CAD$219.87.Current price is: CAD$206.12.

Save:6%You save CAD$9.96
FC-10-W0300-284-02-12 provides one year of FortiCare Elite Support for the FortiSwitch 224E (FS-224E), including 24×7 TAC access, advanced next-business-day hardware replacement, and firmware entitlement , an electronic license delivered worldwide.
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  Licensing available worldwide — delivered electronically to any country

Product description

Annual support contracts make sense when your switch deployment is still being sized, or when procurement prefers a year-by-year commitment before locking into a longer term. FC-10-W0300-284-02-12 keeps your FortiSwitch 224E covered for 12 months under Fortinet’s highest support tier, with no gap in TAC availability or firmware entitlement during that period. At $149.34, it is the lowest-entry option for Elite coverage on the FS-224E , useful for organizations evaluating the tier before committing to a multi-year agreement.

What it covers

FortiCare Elite (service code 284) is Fortinet’s top support level for switch hardware. This 1-year contract for the FS-224E includes 24×7 access to Fortinet’s Technical Assistance Center (TAC), advanced hardware replacement with next-business-day or better RMA dispatch, all FortiSwitchOS firmware releases and security patches published during the 12-month term, and elevated support priority over lower-tier contracts. Coverage is bound to the serial number of a single FortiSwitch 224E unit , the 24-port GE + 4x SFP non-PoE managed switch.

Who needs it

This SKU fits IT managers running a FortiSwitch 224E who prefer annual renewal cycles, organizations that rotate or redeploy access-layer hardware on roughly a yearly schedule, or teams trialing Elite-tier support before making a multi-year commitment. It is also a practical choice when a switch was deployed mid-year and aligning a short first-term contract to an annual renewal date simplifies future procurement.

Activation & delivery

FC-10-W0300-284-02-12 is an electronic entitlement , no physical shipment occurs. After purchase, Fortinet delivers the license key by email, typically within one business day. You register the key against your FS-224E serial number in the Fortinet Support Portal (support.fortinet.com), and the 12-month coverage period begins immediately on activation. Because delivery is fully digital, this license is available to buyers worldwide with no geographic restriction.

One service vs the bundle

FortiCare Elite (code 284) is a support and hardware replacement contract only , it does not include FortiGuard security subscriptions, network access control intelligence, or FortiCloud management licenses. If your FS-224E operates in a FortiLink-managed topology, the FortiGate upstream handles centralized policy enforcement under its own licenses. This Elite contract ensures the switch hardware and firmware stay supported and replacement-eligible, independent of which security services you run at the gateway.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year term is the right starting point if your team wants to experience Elite-tier RMA and TAC priority before committing further. Place the order online, receive the activation key, and register before your current support window closes. If you are comparing the 1-year rate against the 3-year or 5-year options, our team can walk through the per-year cost difference across all three terms for the FS-224E.

Frequently asked questions

Does FC-10-W0300-284-02-12 cover a single FS-224E unit or can it apply to multiple switches?
This contract covers one FortiSwitch 224E identified by its serial number. Each physical unit requires its own support contract. If you have multiple FS-224E switches, a separate SKU must be purchased for each.
What does advanced RMA mean under FortiCare Elite?
Advanced RMA means Fortinet ships a replacement unit before receiving the defective hardware back, targeting next-business-day delivery subject to parts availability and geography. Standard RMA requires you to return the defective unit first. Elite’s advance shipment reduces downtime on production switches.
Can I renew or upgrade to a longer term when this 1-year contract expires?
Yes. At renewal you can purchase another 1-year contract or move to the 3-year (FC-10-W0300-284-02-36) or 5-year (FC-10-W0300-284-02-60) term. Fortinet does not support mid-term upgrades, so the term change takes effect at renewal. Contact DataCenter360.ca before expiry to avoid a lapse in coverage.
Does this contract include access to FortiSwitchOS firmware updates released during the year?
Yes. An active FortiCare Elite contract entitles the registered unit to all FortiSwitchOS firmware releases during the contract term, including maintenance releases, minor updates, and security patches.
My FS-224E is managed via FortiLink from a FortiGate. Does this support contract affect that setup?
No. The support contract covers the FS-224E hardware and firmware independently of management method. FortiLink operation and fabric integration depend on the FortiGate’s own licenses. This Elite contract keeps your switch Fortinet-supported and RMA-eligible for the 12-month period regardless of how it is managed.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0300-284-02-12

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