Fortinet FortiSwitch 248D Secure RMA Service, 1-Year (FC-10-W248D-301-02-12)

Government networks, financial institutions, and healthcare IT share a common challenge: when a switch fails, the replacement process must include certified destruction of data stored on the device. The FortiSwitch 248D Secure RMA Service, 1-Year (FC-10-W248D-301-02-12) provides advanced hardware replacement paired with an NSA-approved data-destruction process — so your FS-248D is replaced without a compliance gap.

What the Secure RMA Covers

Secure RMA: advanced hardware replacement with NSA-approved certified data destruction of the returned unit. A certificate of destruction is issued per event. The table below shows how the RMA tiers compare within the FortiCare support levels.

This service does not require FortiCare Premium — it can be purchased as a standalone add-on. However, pairing it with FortiCare Premium or Elite provides the fastest response times and broadest support coverage.

Who Requires Secure RMA

Secure RMA is mandatory in many regulated environments: federal and provincial government networks, financial institutions operating under PCI-DSS or OSFI guidelines, healthcare organizations handling PHI, and any site where hardware containing residual configuration or traffic data cannot leave custody without documentation. The destruction certificate provides the audit trail auditors expect.

Activation and Delivery

Purchase the FC-10-W248D-301-02-12 from DataCenter360.ca and receive the license key by email within 0–1 business days. Register the contract in the Fortinet Support Portal (support.fortinet.com) and attach it to the serial number of your FortiSwitch 248D. Once active, RMA cases are opened through the same portal — select the device, choose the RMA ticket type, and the fulfillment process begins.

Secure RMA vs. Standard Advanced Replacement

Standard advanced replacement (RMA tiers -210, -211, -212) ships a replacement unit and returns the failed device to Fortinet without a certified destruction step. Secure RMA adds certified data destruction of the returned unit, generating a certificate. If your compliance framework requires documented destruction, Secure RMA is the right tier; if not, one of the standard Priority RMA add-ons is typically more cost-efficient.

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-W248D-301-02-12 is delivered electronically within one business day. If your compliance framework requires documentation of the destruction process, Fortinet provides a certificate of destruction with each Secure RMA event. Contact us to confirm this service fits your specific regulatory requirement before ordering.