Fortinet FortiSwitch 248E-POE 4-Hour Hardware Priority RMA, 5-Year (FC-10-WP248-211-02-60)

Locking in five years of 4-hour hardware replacement coverage for the FS-248E-POE eliminates renewal friction and budget uncertainty for the entire deployment lifecycle. The 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-WP248-211-02-60) means a replacement switch is dispatched within four hours of a confirmed fault — year one through year five — without re-quoting or re-registering at renewal time.

What This Service Covers

Under this 5-year contract, any confirmed hardware failure on your FS-248E-POE triggers a priority dispatch of a replacement unit, targeted to reach your site within four hours of case approval by Fortinet TAC. The service follows an advance-replacement model: the new unit ships first, then you return the defective device using Fortinet’s pre-paid label.

The contract runs continuously for five years from the activation date. An active FortiCare Premium or FortiCare Elite entitlement on the same serial number is required throughout the coverage term.

Who Needs It

Organizations deploying the FS-248E-POE in high-density PoE environments — powering dozens of phones, cameras, or access points — benefit most from the 5-year option. It suits IT departments with long capital cycles who want to avoid annual renewal processes, and operators in environments like education, hospitality, or logistics where access-layer downtime ripples quickly into operations. Buying a 5-year term at the time of hardware acquisition is the most cost-effective way to align service and hardware end-of-life.

Activation and Delivery

After purchase, DataCenter360.ca delivers the electronic entitlement key by email within 0–1 business days. Register it in the Fortinet Support Portal against your FS-248E-POE serial number to begin coverage. The service is licensed digitally — no physical materials ship at activation. The 5-year clock starts on the registration date.

5-Year vs Shorter Coverage Terms

This service requires FortiCare Premium or FortiCare Elite on the covered switch. The table below shows how Priority RMA fits within each FortiCare tier.

The 5-year term (FC-10-WP248-211-02-60) offers the lowest per-year cost among the available terms. If you prefer annual flexibility or need to align renewal dates with budget cycles, the 1-year (FC-10-WP248-211-02-12) and 3-year (FC-10-WP248-211-02-36) options are also available. If onsite engineer support is needed alongside hardware delivery, the 212 service family covers both in one contract.

Buying from DataCenter360.ca

DataCenter360.ca stocks this 5-year Priority RMA contract and fulfills orders within 0–1 business days. As a Fortinet Select Partner, we can provide bundled quotes that combine the hardware, FortiCare Premium, and this Priority RMA add-on in a single purchase order. That simplifies procurement and ensures coverage is active from day one of your switch deployment.

Frequently Asked Questions