Fortinet FortiSwitch 424E FortiCare Essential Support for FortiSwitch, 1-Year (FC-10-S424E-314-02-12)

Keeping a FortiSwitch 424E in supported status for the year ahead is exactly what FC-10-S424E-314-02-12 is designed to do. This 1-year FortiCare Essential renewal contract maintains your FS-424E’s access to Fortinet’s firmware update stream, the online support portal, and the asset management system for 12 months from the registration date. For teams that run annual IT budget cycles, the 1-year term offers a clear line item with no multi-year commitment. If a critical issue surfaces during the coverage period, Fortinet’s team responds by the next business day.

What it covers

FortiCare Essential on the FortiSwitch 424E grants four concrete entitlements for the contract year. Firmware updates: Fortinet releases regular code updates for the FS-424E, and Essential keeps your access current throughout the 12-month period. Online support tools: you can open tickets and search the Fortinet knowledge base. Asset management portal: you can register, track, and manage your FS-424E alongside other Fortinet devices in your account. Hardware protection: if the switch fails and qualifies for an RMA claim, Fortinet handles it through a return-and-replace process. Telephone support and advanced-replacement RMA are not included in Essential; those are available at the Premium and Elite tiers.

Who needs it

FC-10-S424E-314-02-12 fits IT teams running a FortiSwitch 424E whose initial hardware warranty has lapsed or whose previous support contract is approaching expiry. This is a renewal-only SKU and cannot be bundled with a new hardware purchase. Organizations that evaluate support needs annually, or those where the FS-424E operates in a role where next-business-day response is sufficient, will find this 1-year term the right match. Secondary sites, branch offices, and lab environments where the switch carries significant but not mission-critical traffic are typical deployment scenarios for this tier and term.

Activation & delivery

FC-10-S424E-314-02-12 is delivered electronically worldwide. After your order is processed, DataCenter360.ca provides the license key or contract registration details by email. You then register the entitlement against your FS-424E serial number in the Fortinet Support Portal at support.fortinet.com. The contract activates on registration, not on the invoice date, so you control exactly when the 12-month coverage window opens. No physical shipment is involved, and there are no geographic restrictions on purchase or registration.

One service vs the bundle

FortiCare Essential is the entry-level support tier for the FortiSwitch 424E. The table below compares it with Premium and Elite so you can confirm this tier is the right choice before purchasing a 1-year contract.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner carrying the full FortiSwitch 424E support range. FC-10-S424E-314-02-12 is in stock and orders come with purchase verification that Fortinet accepts for contract registration. For teams renewing a single switch on an annual cycle, we can also help you align renewal dates with other Fortinet assets in your account to simplify future purchasing. Contact us if you need a formal quote or have questions about additional FortiSwitch support lines.

Frequently asked questions