Fortinet FortiSwitch 424E Next Calendar Day Priority RMA, 1-Year (FC-10-S424E-210-02-12)

SKU: FC-10-S424E-210-02-12

Original price was: CAD$357.10.Current price is: CAD$287.98.

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The FC-10-S424E-210-02-12 is a 1-year Next Calendar Day Priority RMA service for the FortiSwitch 424E — a replacement unit ships by next business day after a hardware failure is confirmed. Requires FortiCare Premium or Elite. Available worldwide from DataCenter360.ca.
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Product description

When a FortiSwitch 424E goes down in a campus or enterprise access layer, the impact spreads fast — 24 ports of connectivity offline affects users, VoIP, and IoT endpoints simultaneously. Next Calendar Day Delivery Priority RMA (FC-10-S424E-210-02-12) reduces the hardware recovery window from days to hours by triggering an Advanced Replacement shipment the moment a case is confirmed.

What the Next Calendar Day Priority RMA Covers

The FC-10-S424E-210-02-12 activates Next Calendar Day Delivery Priority RMA for the FortiSwitch 424E for one year. When a hardware failure is diagnosed via Fortinet TAC, a replacement unit ships to your location for next-business-day delivery — before the failed switch is returned. This is an add-on service and requires an active FortiCare Premium or FortiCare Elite subscription on the same device. Without FortiCare Premium or Elite, this RMA tier cannot be invoked.

Who Needs This Service

IT teams that run the FortiSwitch 424E as a distribution or core-access switch tend to be the primary buyers of this RMA tier. When the device handles uplinks for a full floor or building, a next-day replacement window versus a standard 5–7 business day RMA cycle makes a significant operational difference. Organizations that already have FortiCare Premium active will find this add-on tightens the remaining hardware SLA gap.

Support Tiers at a Glance

Priority RMA upgrades FortiSwitch 424E hardware support from standard return-and-replace to proactive Advanced Replacement. Next Calendar Day Delivery means Fortinet dispatches a replacement before you return the failed unit, arriving the next business day. This service requires FortiCare Premium or Elite to be active on the same device.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Activation and Delivery

DataCenter360.ca delivers the FC-10-S424E-210-02-12 contract key by email within one business day of order. Register the key in the Fortinet Support Portal alongside your existing FortiCare Premium or Elite subscription to activate coverage. No physical shipment is involved at purchase — registration is fully electronic.

RMA Tiers and Related Services

FortiSwitch products don’t carry UTP or Enterprise bundles, so RMA and FortiCare are the primary service layers available. If the FortiSwitch 424E isn’t yet covered by FortiCare Premium, pairing this RMA add-on with a FortiCare Premium 1-year subscription gives you the full stack: Advanced Replacement, 1-hour critical response, telephone support, and firmware access. Alternatively, consider the Secure RMA (FC-10-S424E-301-02-12) if chain-of-custody hardware destruction is a compliance requirement.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and authorized Canadian reseller delivering license keys electronically to customers worldwide. The FC-10-S424E-210-02-12 typically ships within one business day of order. If you need to confirm compatibility with an existing FortiCare contract or are purchasing for multiple FortiSwitch 424E units, reach out before placing the order.

What does Next Calendar Day Priority RMA mean for the FortiSwitch 424E?

It means that once a hardware failure is confirmed by Fortinet TAC, a replacement unit is dispatched the same day for next-business-day delivery to your location. You don’t wait for the failed unit to arrive at Fortinet before a replacement ships.

Does FC-10-S424E-210-02-12 require an existing FortiCare subscription?

Yes. This Priority RMA add-on requires FortiCare Premium or FortiCare Elite to be active on the same FortiSwitch 424E unit. It cannot be used as a standalone service without an active base support contract.

Does the replacement unit arrive before I return the failed switch?

Yes — Next Calendar Day Priority RMA uses Advanced Replacement. The new unit ships before you send the failed hardware back, minimizing the window when your FortiSwitch 424E is offline.

Can I renew this service after the 1-year term expires?

Yes. At renewal, you can purchase FC-10-S424E-210-02-12 again for another 1-year term, or step up to a 3-year (FC-10-S424E-210-02-36) or 5-year (FC-10-S424E-210-02-60) term for better coverage continuity.

Is this license delivered physically or electronically?

Electronic delivery only. DataCenter360.ca sends your license key by email within one business day of order. You register it in the Fortinet Support Portal to activate coverage on your FortiSwitch 424E.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424E-210-02-12

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